IT Systems Engineer 20+ years of experience in IT and systems administration, including on-premises- and O365, skilled in system design, migration projects, operations and maintenance, and system implementation.
Focused on assisting with troubleshooting of various issues, service requests or incidents. Promotes and maintains high standard of customer service at all times.
Administrating the messaging- and collaboration infrastructure in the United Nation's Microsoft 365 tenant.
- Exchange infrastructure administrator. Exchange 2013, 2016, 2019 and Exchange Online
- Email Infrastructure Management with operation and maintenance
- Design and carry out expansion/upgrading/downsizing/decommission of Exchange on-prem systems
- Migration planning and execution: form on-prem to M365 tenant / from tenant to tenant
- Configuring Microsoft Defender and setting up mail hygiene standards
- Microsoft Teams and SharePoint Online management: configuring policies and application implementations
- Microsoft Entra identity- and application management
- Cisco Iron Port Email Security Appliances management
- Member of Active Directory enterprise administrator team
- Provide Email- and Messaging systems support for Exchange 2010, Hybrid and Exchange Online
- Power Shell scripting for monitoring and automation
- Supporting Incident management processes
- Provide root cause analysis
- Liaising extensively with Service Desk support team, internal clients and 3rd party vendors