Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Lara Zucconelli

Verona

Summary

Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.


Creative Social Media Manager experienced in managing social media programs across two consumer properties. Proactive and hardworking individual talented in program integration, strategic planning and social marketing evaluation.


Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry.



Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Successful public relations professional with substantial experience developing and executing successful PR campaigns.


Skilled at creating positive relationships with media, stakeholders and clients.


Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.


Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings.


Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

2
2
years of professional experience

Work History

Receptionist

Los Amigos Hostel
09.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Social Media Manager

Los Amigos Hostel
09.2023 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Designed and implemented social media strategies to align with business goals.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Created and implemented impactful strategies to increase company brand awareness and engagement.
  • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
  • Analyzed and reported social media and online marketing campaign results.
  • Suggested and implemented new features to develop brand awareness.
  • Developed relationships with influencers to grow reach of company and create wider visibility.
  • Conducted research to determine current benchmark trends and audience preferences.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Managed editorial calendars and rescheduled PR events and meetings.
  • Taught in-house employees strategies for successful internal and external communications.

Social Media Manager

Divehigh
05.2023 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Designed and implemented social media strategies to align with business goals.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Created and implemented impactful strategies to increase company brand awareness and engagement.
  • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
  • Analyzed and reported social media and online marketing campaign results.
  • Suggested and implemented new features to develop brand awareness.
  • Developed relationships with influencers to grow reach of company and create wider visibility.
  • Conducted research to determine current benchmark trends and audience preferences.
  • Developed and implemented tracking systems to measure results of posts and campaigns.
  • Taught in-house employees strategies for successful internal and external communications.

Waitress Trainee

Elk Bakery
06.2023 - 09.2023
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Increased sales significantly by upselling higher-end products to customers.

Receptionist

The Garden
07.2022 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Waitress Trainee

Panpanin
03.2022 - 07.2022
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Bachelor of Science - Quantum Medicine

Uniquantum
Rome
09.2025

High School Diploma -

Liceo Linguistico Scipione Maffei
Verona
07.2023

Certificate - Social Media Management

Lezione-online
03.2023

Certificate - Social Media Marketing

Lezione-online
03.2023

Certificate - Social Media Strategy

Lezione-online
03.2023

Certificate - Personal Branding

Lezione-online
03.2023

Skills

  • Verbal and Written Communication
  • Meeting Preparation
  • Customer and Client Relations
  • Travel Planning
  • Organization Skills
  • Project Management
  • Reception Desk Management
  • Blog Development
  • Increasing Engagement
  • Social Ad Campaigns
  • Online Presence Monitoring
  • Audience Engagement
  • Continuous Improvement Process
  • Brand Development and Awareness
  • Public Relations
  • Online Marketing and Advertising
  • Digital Content Development
  • Search Engine Optimization Expertise
  • Social Media Management
  • Online Media Campaigns
  • Event Management
  • Content Strategy
  • Website Updates
  • Influencer Collaboration

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
German
Upper intermediate (B2)

Timeline

Receptionist

Los Amigos Hostel
09.2023 - Current

Social Media Manager

Los Amigos Hostel
09.2023 - Current

Waitress Trainee

Elk Bakery
06.2023 - 09.2023

Social Media Manager

Divehigh
05.2023 - Current

Receptionist

The Garden
07.2022 - 12.2022

Waitress Trainee

Panpanin
03.2022 - 07.2022

Bachelor of Science - Quantum Medicine

Uniquantum

High School Diploma -

Liceo Linguistico Scipione Maffei

Certificate - Social Media Management

Lezione-online

Certificate - Social Media Marketing

Lezione-online

Certificate - Social Media Strategy

Lezione-online

Certificate - Personal Branding

Lezione-online
Lara Zucconelli