Lali Nyland
Barcelona
Summary
Service-oriented Event Assistant accomplished in helping plan and deliver events such as marketing for flight companies and customers registrations for Telia. Detail-oriented and highly creative in putting together resources for small and large-scale events. Also a motivated restaurant server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable food and drink experiences.
Overview
9
9
years of professional experience
Work History
Event Assistant
Eventpersonell AS
06.2017 - Current
- Staffing company that manages all types of events. I complete various assignment I receive, as marketing for Norwegian and customers registration for Telia.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
Restaurant Server and Union Representative
SmoothieXchange AS
10.2016 - 09.2023
- Upsold drink specialty items and healthy food selections to increase overall sales and exceed targets.
- Elected as union representative by a staff of 14 people. I assist the staff in safeguarding the general working conditions, and in individual cases.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- From time to time assistant manager where I order merchandise, submit sales and ensure everything with the store is maintained to a certain standard.
Volunteer
Revue At Oslo Handelsgymnasium
12.2014 - 01.2015
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Restaurant Server
Tusenfryd AS
05.2014 - 10.2014
- Greeted new customers, discussed specials and took drink orders.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Bachelor of Science - Architecture
Universidad Internacional De Catalunya
Barcelona06.2025
Introduction Courses - Faculty of Philosophy
NLA Høgskolen And Universidad De Barcelona
Barcelona12.2018
High School Diploma -
Oslo Handelsgymnasium
Oslo06.2017
Skills
- Event Planning and Assistance
- Accuracy and Efficiency
- High Stress Tolerance
- Event Tracking
- Customer Care
- Rhino (3D Modeling Software)
- Adobe Photoshop and inDesign
- Team Collaboration
Websites
Courses
Sep 2018 - April 2019
Spanish language course at Spanish International House in Barcelona.
Jan 2018 - May 2018
Mathematics S1 course at Bjørknes Private School in Oslo.
Languages
Norwegian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Event Assistant
Eventpersonell AS
06.2017 - Current
Restaurant Server and Union Representative
SmoothieXchange AS
10.2016 - 09.2023
Volunteer
Revue At Oslo Handelsgymnasium
12.2014 - 01.2015
Restaurant Server
Tusenfryd AS
05.2014 - 10.2014
Bachelor of Science - Architecture
Universidad Internacional De Catalunya
Introduction Courses - Faculty of Philosophy
NLA Høgskolen And Universidad De Barcelona
High School Diploma -
Oslo Handelsgymnasium
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