Laetitia Carquet

• The Learning coach is responsible for managing group dynamics in various training programs; assists facilitators in connecting with students during their sessions and guides them to successfully provide the content.
• Assisted in curriculum development initiatives for the improvement of school-wide instructional practices.
• Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.

• My main role requires to lead a two day online and Metaverse orientation session for new hires and assist with learning company policies and culture in Spain, France, Belgium, Luxemburg, Portugal, Czech Republic, Hungary, Mauritius, Poland, Mexico, Colombia, Costa Rica, Argentina, Chile
• Collaborated with other instructors to develop a cohesive curriculum and share best practices for effective teaching.
• Enhanced student comprehension by using visual aids, real-life examples, and hands-on activities.

My main role was to onboard clients from all over the world to the use of Odilo web app and app from private schools to government led initiatives.

• Improved product adoption rates by designing and delivering comprehensive training programs for customers and employees.
• Enhanced the overall customer experience with in-depth product demonstrations and hands-on sessions, resulting in increased satisfaction scores.
• Developed a library of engaging training materials, including videos, presentations, and user guides to support onboarding efforts.

• Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
• Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
• Mentored new teachers through observation, feedback, and professional development opportunities.

• Streamlined academic processes by implementing efficient organizational strategies and communication systems.
• Enhanced curriculum quality by collaborating with faculty and reviewing course materials.
• Managed budget allocations for academic programs, ensuring optimal resource allocation and financial efficiency.
• Streamlined administrative processes for better efficiency in managing staff schedules and resources.

Human Resource management * Financial Management * Project Management * Customer Service * Change Management * Academic Management

• Audit for quality, audit of personnel, audit of curricula • Curriculum development ( European Framework for Languages, new technologies, cross cultural and cross curriculum implementation) • Development of assessments techniques and official level tests (TOEFL, TOEIC, TEF, TCF), exams (First Certificate, Proficiency, DELF,DALF) and frameworks (ALTE, CEFL