Koldobika Martín
Bilbao
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
3
3
years of professional experience
Work History
Supermarket Cashier
BM supermarkets
07.2022 - 09.2022
- Communicated with customers and staff politely and professionally to uphold store standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Removed trash, swept, and mopped floors for professional appearance.
Assistant Restaurant Manager
Manu
07.2021 - 08.2021
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Dishwasher
100 Montaditos restaurant
02.2020 - 09.2020
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Education
Law Degree - Law
University of Deusto
Bilbao06.2025
Skills
- Presentation Skills
- Customer Satisfaction
- Weighing Items
- Product Knowledge
Languages
Basque
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Supermarket Cashier
BM supermarkets
07.2022 - 09.2022
Assistant Restaurant Manager
Manu
07.2021 - 08.2021
Dishwasher
100 Montaditos restaurant
02.2020 - 09.2020
Law Degree - Law
University of Deusto
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