Summary
Overview
Work History
Education
Skills
Affiliations
languages
Certification
Websites
Timeline
Generic
Kimberly Alexandra Gurnick Ortiz

Kimberly Alexandra Gurnick Ortiz

Madrid

Summary

Dynamic professional with expertise in client relationship management and data analysis. Proven track record in social media marketing and content creation, driving engagement and optimizing operations. Strong multitasking abilities and attention to detail lead to successful outcomes in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Support International

Noval Properties
Santo Domingo
05.2024 - 09.2024
  • Facilitated client management through effective communication and relationship building.
  • Coordinated broker visits to enhance business development opportunities.
  • Administered CRM system to optimize client interactions and data organization.
  • Generated monthly reports for performance metrics tracking and analysis.
  • Provided administrative support to streamline daily operations.
  • Utilized Excel for tracking sales data of brokers.

Content Creator

Know How
Santo Domingo
03.2023 - 05.2024
  • Programmed social media posts to enhance online presence.
  • Crafted engaging and effective content to boost user interaction.
  • Responded promptly to user messages, comments, and inquiries.
  • Analyzed performance metrics, including engagement, reach, and follower growth.
  • Published diverse content such as posts, stories, and reels.

Community Manager

Calimete Media Group
Santo Domingo
08.2021 - 11.2022
  • Developed and implemented social media campaigns to enhance community engagement.
  • Created social media content to connect with target audiences.
  • Performed regular maintenance on all social media accounts to ensure optimal performance.
  • Engaged with clients through forums and emails to address inquiries and feedback.

Secretary

Optica Ballester
Santo Domingo
01.2019 - 02.2020
  • Managed client inquiries, ensuring prompt responses to enhance satisfaction.
  • Handled cash transactions with precision and accountability.
  • Contacted clients to inform about promotions and lens availability.
  • Responded to incoming calls, addressing inquiries and transferring calls as needed.
  • Developed an efficient document tracking system for quick access to documentation.

Education

Marketing

Universidad Iberoamericana (UNIBE)
Santo Domingo, República Dominicana
07-2024

High School Diploma -

Notre Dame
Santo Domingo, República Dominicana
07-2020

Master - Marketing Digital

EUDE
Madrid, España

Skills

  • Social media marketing
  • Content creation
  • Data analysis
  • Customer relationship management
  • Market research
  • Customer service
  • Multitasking skills
  • Basic Excel proficiency
  • Microsoft Office suite

Affiliations

Passionate about the digital environment, I enjoy exploring online trends, social networks, and new forms of digital communication.

languages

Spanish
First Language
English
Advanced (C1)
C1

Certification

  • Certification in Artificial Intelligence
  • Certification in Digital Marketing at the Chavón School
  • Certification in Graphic Design for Social Media at the Chavón School

Timeline

Sales Support International

Noval Properties
05.2024 - 09.2024

Content Creator

Know How
03.2023 - 05.2024

Community Manager

Calimete Media Group
08.2021 - 11.2022

Secretary

Optica Ballester
01.2019 - 02.2020

Marketing

Universidad Iberoamericana (UNIBE)

High School Diploma -

Notre Dame

Master - Marketing Digital

EUDE
Kimberly Alexandra Gurnick Ortiz