Khadija Baalla
Marbella
Summary
Marketing and real estate specialist with expertise in digital marketing, content creation, and client relations. Proven success in managing customer communications and organizing high-impact events. Committed to delivering personalized real estate solutions that enhance brand identity and client loyalty.
Overview
8
8
years of professional experience
Work History
Marketing and Real Estate Specialist
O'live Group Homes
Marbella
09.2025 - 03.2026
- Develop and manage the company’s digital marketing strategy across Instagram, TikTok, and LinkedIn.
- Strengthened company brand identity through compelling storytelling and lifestyle-oriented campaigns, fostering a deeper connection with target audiences.
- Created engaging content that showcased real estate listings, concierge services, and interior design projects, enhancing client engagement.
- Actively support property sales by presenting listings, assisting clients, and following up on leads.
- Manage client communications with international customers (French, Arabic, English, Spanish).
- Support the organization of events and exclusive experiences for clients. • Collaborate with the real estate and design teams to deliver a unique customer journey.
Booth Manager
El Corte Inglés
Barcelona
01.2025 - 12.2025
- Coordinated exhibitions and booths at trade shows and events, enhancing brand visibility and engagement
- Delivered exceptional customer service and optimized product presentation to attract potential clients
- Addressed customer inquiries and drove sales during events through effective promotion and engagement
Project Manager
Utopie
Casablanca
01.2022 - 01.2023
- Managed multidisciplinary teams to execute projects on time and within scope
- Directed international launch of SaaS product, increasing market presence
- Developed and implemented marketing strategies that enhanced brand visibility
Luxury Real Estate Agent
YUNIQUE
Casablanca
01.2022 - 12.2022
- Advised high-profile clients on strategic real estate investments to maximize returns
- Organized property viewings and negotiated successful transactions to meet client needs
- Developed customer loyalty program to increase retention and client satisfaction
Sales Agent
Sitel Group
Casablanca
07.2018 - 09.2021
- Exceeded individual and team sales objectives through strategic efforts
- Cultivated strong client relationships to drive repeat business
- Supported clients with inquiries and delivered tailored sales solutions
Education
Master's - Business Tourism and Event Management
Euroaula
Barcelona, Spain06-2025
Bachelor's - Sales Techniques and Customer Relations
Hassan II University
Casablanca, Morocco07-2020
Skills
- Adobe
- Canva
- Microsoft 365
- Illustrator
- Website design
- Real estate marketing
- Customer relationship management
- Digital marketing
- Lead generation
- Social media content creation
- Client engagement
- Residential real estate
- Property marketing
- Social media
Websites
Accomplishments
- Achieved 20% sales growth through effective client management during major trade events.
- Conducted market analysis contributing to the global launch of 2 SaaS products across continents.
- Enhanced client retention by 25% via a newly developed loyalty program for high-profile buyers.
Languages
Arabic, French, English, Spanish and Dutch
Timeline
Marketing and Real Estate Specialist
O'live Group Homes
09.2025 - 03.2026
Booth Manager
El Corte Inglés
01.2025 - 12.2025
Project Manager
Utopie
01.2022 - 01.2023
Luxury Real Estate Agent
YUNIQUE
01.2022 - 12.2022
Sales Agent
Sitel Group
07.2018 - 09.2021
Master's - Business Tourism and Event Management
Euroaula
Bachelor's - Sales Techniques and Customer Relations
Hassan II University