Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KENIA ROBERTS

BARCELONA

Summary

Goal-oriented Sales Service Representative equipped with strong customer relations and inventory management skills. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit.

Overview

3
3
years of professional experience

Work History

Head Operations Manager

Family business
08.2021 - 09.2022
  • Effectively opened and managed small business, developed intensive, ambitious business strategies, short-term goals, and long-term objectives
  • Was responsible for marketing sector and sales.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

CEO and Head Manager

Family business
08.2019 - 03.2020
  • Opened small bakery business where i would make and sell pastry
  • Controlled and managed supplies
  • Controlled costs to keep business operating within budget and increase profits.

Education

BBA -

EAE Business School
Barcelona, Spain
07.2026

High School Diploma -

Kitabu College
Maputo,Mozambique
12.2021

Online Course - Marketing

IBMI
Berlin, Germany
08.2021

Skills

  • Interpersonal Communication
  • Google Workspace
  • Responsible
  • Planning and Coordination
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Customer Relations
  • Delivery Scheduling
  • New Product Introduction Strategies

Languages

Portuguese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)

Timeline

Head Operations Manager

Family business
08.2021 - 09.2022

CEO and Head Manager

Family business
08.2019 - 03.2020

BBA -

EAE Business School

High School Diploma -

Kitabu College

Online Course - Marketing

IBMI

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KENIA ROBERTS