Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

KATHRYN FITZSIMONS

Bristol

Summary

University student in penultimate year. Experienced in recruitment, marketing, and customer service roles. Proven ability in market research, campaign development, and customer query resolution. Adept at social media management, content creation, and HR administration. Skilled in SEO/SEM, lifeguarding, tutoring, and team leadership. Proficient in Microsoft tools, Wordpress, and event planning. Holds affiliations with financial and entrepreneurial societies, alongside active participation in sports and marketing communities.

Overview

5
5
years of professional experience

Work History

Work Experience in Recruitment and Marketing

RedSeven
08.2023 - 08.2023
  • Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.

Customer Service Advisor

Hargreaves Lansdown
07.2023 - 07.2023
  • Help desk consultant helping to resolve customer queries regarding the company and their accounts.

HR Admin and Recreation Assistant

GLL Better Leisure
12.2022 - 05.2023
  • In charge of reception and administration, aiding with customer's issues and resolving them
  • Helping lead a team of lifeguards and cleaning staff with payroll, sick pay, holiday, and any personal issues.

Social Media Manager and HR Admin

Cotswold Country Park
03.2022 - 08.2022
  • Create compelling marketing content, including blog posts, social media content, and ad copy
  • Admin Administrator and Receptionist: In charge of staff documents and contracts, making sure everyone was fairly treated
  • Helped resolve customer complaints and issues at the site.

Lifeguard and swimming instructor

Places Leisure
01.2019 - 09.2021
  • I watched the swimmers closely, responding quickly to risks and concerns
  • I collaborated well with a team under pressure
  • I adapted swimming lessons and assessments effectively.

Work experience

NC Architecture
01.2018
  • Optimised websites for search engines to improve visibility and increase traffic and used paid search marketing to increase website traffic and conversions.

English language and literature tutor

MyTutor
07.2019 - 09.2023
  • Monitored students' test and assessment scores to identify areas for improvement and build confidence through a digital startup company.

Education

BSc International Business Management with Spanish -

Henley Business School, The University of Reading
05.2025

Business Economics in Fluent Spanish -

CUNEF Universidad, Madrid
05.2024

A-Levels -

Malmesbury Sixth Form
United Kingdom
06.2021

GCSEs -

Malmesbury Secondary School, United Kingdom
01.2019

Skills

  • Microsoft Competent
  • KPI analysis and monitoring
  • Wordpress
  • Leadership
  • Creativity and content creation
  • Planning and organisation of events
  • Strategic planning and analysis
  • International mobility management
  • Teamwork and Collaboration
  • Creative and Resourceful

Affiliations

  • LibF Diploma in Financial Studies
  • The Entrepreneurship Society
  • Cheerleading Society Level 2 Team Captain
  • The Royal Lifesaving Society
  • Girls in Marketing Online Course
  • Digital Women Online CPD Certification
  • The Hispanic Society

Languages

English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)

Timeline

Work Experience in Recruitment and Marketing

RedSeven
08.2023 - 08.2023

Customer Service Advisor

Hargreaves Lansdown
07.2023 - 07.2023

HR Admin and Recreation Assistant

GLL Better Leisure
12.2022 - 05.2023

Social Media Manager and HR Admin

Cotswold Country Park
03.2022 - 08.2022

English language and literature tutor

MyTutor
07.2019 - 09.2023

Lifeguard and swimming instructor

Places Leisure
01.2019 - 09.2021

Work experience

NC Architecture
01.2018

BSc International Business Management with Spanish -

Henley Business School, The University of Reading

Business Economics in Fluent Spanish -

CUNEF Universidad, Madrid

A-Levels -

Malmesbury Sixth Form

GCSEs -

Malmesbury Secondary School, United Kingdom

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