Kateryna Fastovets
Marbella
Summary
Resourceful professional in hospitality management known for high productivity and efficient task completion. Possess specialized skills in guest relations, event coordination, and problem-solving.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Concierge
BBEVENTS
Marbella
08.2022 - 12.2023
- Scheduled appointments for clients utilizing the booking software system.
- Organized events such as product demonstrations at local venues.
- Processed payments from customers using the point of sale system.
- Prepared reports summarizing sales activity, customer feedback or other relevant topics.
- Delivered exceptional service to every customer through active engagement and well-developed interpersonal skills.
Secretary Intern
Top 5 Agency
Marbella
06.2021 - 09.2021
- Maintained an organized filing system of paper and electronic documents.
- Prepared correspondence, reports, memos, presentations and other materials as needed.
- Organized travel arrangements for staff members when required.
- Managed multiple projects simultaneously while maintaining attention to detail.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Education
Master of Arts - Marketing And Management For Luxury Tourism
Les Roches Global Hospitality Education
Marbella, Spain 01-2025
Bachelor of Arts - Management And Administration
Zaporizhzhia National University
Zaporizhzhia, Ukraine 06-2024
Bachelor of Arts - International Business Management
University of West London
London, United Kingdom 10-2023
Skills
- Event Planning
- Marketing
- Customer Service
- Effective problem solving
- Hospitality
- Excellent Multitasking
- Strong Work Ethic
- Strong leadership
- Team Communication
Languages
Ukrainian
First Language
Russian
Proficient (C2)
C2
Spanish
Advanced (C1)
C1
English
Advanced (C1)
C1
French
Elementary (A2)
A2
Certification
- "INSIDE LVMH" Certificate
Timeline
Service Concierge
BBEVENTS
08.2022 - 12.2023
Secretary Intern
Top 5 Agency
06.2021 - 09.2021
Master of Arts - Marketing And Management For Luxury Tourism
Les Roches Global Hospitality Education
Bachelor of Arts - Management And Administration
Zaporizhzhia National University
Bachelor of Arts - International Business Management
University of West London
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