Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Katerina Zavitsanou

Barcelona

Summary

My name is Katerina Zavitsanou and I am an experienced worker in the touristic sector as i have held various positions within it. I am a sociable and friendly person, with a team spirit, hardworking, and I am interested in creating a calm, pleasant and efficient work environment. I function very well at a fast pace and under pressure, being able to manage various tasks and responsibilities at the same time thanks to my previous experience in seasonal as well as in more fixed job positions with a big workload. I love working in a team, I find it more interesting to collaborate with other people. I am a motivated and curious person, and I quickly learn new information about each workplace, acquiring and applying the skills that the position requires. Seeing your job offer, I believe that I am the right person for the job position . For more information related to my work experience, everything is included in this cv. Please do not hesitate to contact me for further details, i am at your disposition.

Overview

7
7
years of professional experience

Work History

Waitress

La ravala
Barcelona
11.2023 - Current

Bartender

Makinavaja
Barcelona
10.2022 - 07.2023
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.

Waitress

Perros Mediterráneos
Barcelona
06.2021 - 10.2021
  • Attending clients in a friendly and hospitable way, taking and delivering orders.
  • Multi tasking between tables during peak hours.
  • Collaborating effectively with the team assuring an excellent service to the client

Waitress

Lateau Boutique hotel
Heraklion
10.2018 - 06.2019
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Answered questions about menu items,
  • Maintained a clean working station throughout the shift and restocked supplies at its end.
  • Provided accurate change for cash transactions using a cash register system as well as a POS.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Attending clients to their tables with their orders.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Prepared buffets and conference rooms for large parties, social events and conferences.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Cleaning Services for Boats

Blue/Line Yachts
Athens
06.2018 - 09.2018
  • Cleaned windows, door frames, and sills.
  • Cleaned the interior parts such as kitchen, bedrooms( if existed), bathroom
  • Vacuumed and mopped the interior parts
  • Cleaned with the rest of the crew the deck of each yacht

Saleswoman

Pizzeria "Piccolino"
Montpellier
10.2017 - 05.2018
  • Greeted customers and provided product information.
  • Attended clients according to their requests and informed them for new products, offers and benefits they could acquire.
  • Established relationships with potential new clients.
  • Provided customer service support for existing clients as needed.
  • Placed orders and answered customer questions in-person and over phone to maximize customer service.

Education

Bachelor of Arts - Dance

AKTINA Dance School
Athens
07-2022

Bachelor of Science - Molecular Biology

University of Crete
Heraklion, Crete, Greece
11-2020

Skills

  • Beverage Preparation
  • Menu Memorization
  • Food Running
  • Reservation Management
  • Team Collaboration
  • Positive and professional
  • Banquet Coordination
  • Customer service
  • Tableside Service

Affiliations

  • yoga , dancing
  • reading & educating
  • trips & mountain hiking
  • climbing & swimming

Languages

Greek
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2

Timeline

Waitress

La ravala
11.2023 - Current

Bartender

Makinavaja
10.2022 - 07.2023

Waitress

Perros Mediterráneos
06.2021 - 10.2021

Waitress

Lateau Boutique hotel
10.2018 - 06.2019

Cleaning Services for Boats

Blue/Line Yachts
06.2018 - 09.2018

Saleswoman

Pizzeria "Piccolino"
10.2017 - 05.2018

Bachelor of Arts - Dance

AKTINA Dance School

Bachelor of Science - Molecular Biology

University of Crete

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Katerina Zavitsanou