Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic
Karolina Jurewicz

Karolina Jurewicz

Estepona

Summary

Multilingual customer service professional with experience in hospitality and team supervision. Skilled in resolving customer issues and ensuring high service standards in fast-paced environments. Seeking to leverage language abilities and commitment to customer satisfaction in an online customer service role.

Overview

4
4
Languages
4
4
years of professional experience

Work History

Waitress

Sushipanda Estepona
Estepona
2025.11 - 2026.06
  • Assisted customers with menu choices and special requests.
  • Created welcoming environment for guests by engaging with them
  • Maintained high standards of professionalism and service quality.

Waitress

Los Bandidos
Spain
2025.06 - 2025.11
  • Delivered attentive customer support, enhancing guest experience in a busy hospitality setting.
  • Addressed customer needs and concerns promptly, fostering positive relationships.
  • Coordinated with colleagues to streamline daily operations, ensuring efficiency and service quality.

Waitress

Pavarotti
San luis de Sabinillas
2024.06 - 2024.12
  • Delivered excellent service, fostering strong customer relationships.
  • Processed orders accurately and efficiently to enhance customer satisfaction.
  • Maintained composure and efficiency during peak service hours to ensure smooth operations.

Restaurant Manager

Black Sheep Restaurant
Estepona
2022.09 - 2024.04
  • Ensured outstanding customer service and guest satisfaction.
  • Addressed customer enquiries and resolved complaints professionally.
  • Oversaw daily restaurant operations and led staff performance evaluations.
  • Cultivated a positive and productive working environment to enhance team morale.
  • Developed work schedules and streamlined administrative tasks for efficiency.

Education

First Year of Bachillerato -

Ies Mar de Alboran
Spain
2021-06

Compulsory Secondary Education (ESO) -

IES Mar de Poniente
Spain
2015-06

Skills

  • Organisation and Time Management
  • Teamwork and Collaboration
  • Communication Skills
  • Conflict Resolution
  • Problem Solving
  • Adaptability
  • Attention to Detail
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Online communication tools

Languages

Spanish
Proficient
C2
Polish
Proficient
C2
Bulgarian
Advanced
C1
English
Upper Intermediate
B2

Custom

Available for remote and on-site positions

Timeline

Waitress

Sushipanda Estepona
2025.11 - 2026.06

Waitress

Los Bandidos
2025.06 - 2025.11

Waitress

Pavarotti
2024.06 - 2024.12

Restaurant Manager

Black Sheep Restaurant
2022.09 - 2024.04

First Year of Bachillerato -

Ies Mar de Alboran

Compulsory Secondary Education (ESO) -

IES Mar de Poniente
Karolina Jurewicz