Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karim Edgar Yaver Becerra

Madrid

Summary

Collections Account Manager with a proven track record in optimizing recovery processes through data analysis and strategic negotiation. Achieved significant improvements in payment recovery rates by enhancing client communication and implementing innovative collection strategies. Recognized for strong problem-solving skills and a goal-oriented approach in managing diverse accounts.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Collections Account Manager

Gescobro Collection Service
04.2021 - Current
  • Optimized client recovery processes by managing collections accounts effectively.
  • Coordinated communication with clients to resolve outstanding payments promptly.
  • Analyzed account data to identify trends and enhance collection strategies.

Asset Recovery Specialist

COMPAÑIA ESPAÑOLA DE PETROLEOS SAU CEPSA
Madrid
12.2018 - 08.2022
  • Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
  • Enhanced customer satisfaction through effective problem resolution and friendly service.
  • Organized and prioritized tasks to efficiently meet service objectives.
  • Promptly identified customer needs to ensure timely assistance.
  • Analyzed recovery data to uncover trends and improvement opportunities.
  • Developed strategies for optimizing recovery processes across departments.
  • Reviewed client accounts for compliance with recovery policies and procedures.
  • Managed documentation and reporting of recovery initiatives and progress.

Asset Recovery Specialist

SOLUNION SEGUROS DE CREDITO S.A.
Madrid
02.2013 - 08.2018
  • Delivered exceptional service to customers through in-person and phone interactions.
  • Collaborated with team members to achieve project objectives and meet deadlines.
  • Partnered with cross-functional teams to drive goal attainment.
  • Provided support and guidance to colleagues, fostering a collaborative work environment.
  • Utilized various software tools to streamline processes and enhance performance.
  • Developed functional solutions to problems, resulting in significant cost savings.
  • Assisted customers with requests and inquiries, enhancing overall satisfaction.
  • Prioritized tasks effectively to accomplish service goals efficiently.

Asset Recovery Specialist

MAPFRE CAUCION Y CREDITO S.A.
Madrid
03.2012 - 01.2013
  • Coordinated recovery efforts with internal teams and external partners to enhance asset recovery outcomes.
  • Developed strategies that maximized asset recovery efficiency and effectiveness.
  • Conducted audits ensuring compliance with recovery procedures and regulations.
  • Collaborated with legal teams on recovery-related documentation and processes.
  • Monitored market trends to guide asset valuation and inform recovery strategies.
  • Collected payments via telephone, established repayment plans, and prepared wire transfers.
  • Evaluated contracts between creditors and debtors to identify additional asset recovery opportunities.
  • Negotiated settlements with debtors on behalf of creditors to recover outstanding assets.

Education

Equity Manager - Business Economics

Instituto BME (Bolsa De Madrid)
Madrid - Spain
06-2019

Master of Arts - Pos-graduate program Comercial Laws

Universidad Del Rosario
Bogotá , Colombia
01.2000 - 12.2001

Skills

  • Data analysis and trend identification
  • Account management and recovery
  • Client communication and confidentiality
  • Conflict resolution and negotiation
  • Customer relationship management
  • Payment processing and arrangements
  • Attention to detail and problem solving
  • Team collaboration and building
  • Time management and multitasking
  • Adaptive thinking and flexibility
  • Goal orientation and achievement
  • Credit analysis and control
  • Debt recovery and settlement strategies
  • Report writing and documentation skills
  • Computer literacy and Microsoft Office proficiency
  • Analytical thinking and critical evaluation

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Collections Account Manager

Gescobro Collection Service
04.2021 - Current

Asset Recovery Specialist

COMPAÑIA ESPAÑOLA DE PETROLEOS SAU CEPSA
12.2018 - 08.2022

Asset Recovery Specialist

SOLUNION SEGUROS DE CREDITO S.A.
02.2013 - 08.2018

Asset Recovery Specialist

MAPFRE CAUCION Y CREDITO S.A.
03.2012 - 01.2013

Master of Arts - Pos-graduate program Comercial Laws

Universidad Del Rosario
01.2000 - 12.2001

Equity Manager - Business Economics

Instituto BME (Bolsa De Madrid)

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Karim Edgar Yaver Becerra