Kaoutar Ben Kiran
Cádiz
Summary
Dynamic professional committed to accuracy in service delivery and client satisfaction. Passionate about intercultural communication and international relations. Seeking a challenging role to enhance skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Logistics Services and Support for Expats
Navantia
San Fernando
12.2022 - 05.2024
- Coordinate the arrival of crews from SA.
- Handle the documentation of Visa and residence permit.
- Process and update data.
- Manage daily logistics transport of trainees.
- Organize customized trips to different destinations.
- Booking of all related services (hotels, flights, buses, minibuses, vans, rental car, catering service, etc.)
- Calculate cost estimates and billing plans.
- Create reports and memos.
Delivery Specialist
Alight Solutions
Granada
10.2017 - 12.2022
- Contribute to project implementation: HR and Payroll operations for EMEA region countries.
- Processes creation and update: policies, job aids, and defined work instructions.
- Provide training and support for new starters.
- Assist with complex caseworks.
- Help investigate escalation and implement solutions.
- Report technical incidents. Create reports and KPIs.
Cultural Mediator
SAMU Fundación
Motril
07.2017 - 08.2017
- Assist the residents on a daily basis and attend to their needs.
- Plan daily and weekly activities.
- Implement the arrival and departure procedures, organize medical check-ups, and report incidents.
- Receive and manage supplies.
- Report to the manager.
Project Management Internship
SMI Maroc
Tangier
06.2017 - 06.2017
- Project in partnership with the Regional Tourism Council of Tetouan, Tanger, and Alhucemas.
- Information gathering and documentation.
- Content writing and translation.
Internship
SAMU Fundación
Tangier
04.2016 - 07.2016
- Translation of Action Protocols.
- Interpreting during business meetings.
- Community management.
- Organize the patients transfers in medical vehicles in Morocco and abroad.
- Development of sales strategies and acquisition of new customers.
HR & Payroll Advisor (France & Luxembourg)
Alight Solutions
Granada
- Casework management and data entry of new hires, country transfers, work accidents, terminations, job changes, LOA, etc.
- Maintain records up-to-date in databases and institutional portals.
- Payroll submission and validation.
- Communication liaison between client and TPVs.
- Processes maintenance and data update.
Education
Master's Degree - Translation And Interpreting
King Fahd School of Translation
Tangier, Morocco07-2017
Bachelor - Language Interpretation And Translation
Universidad De Granada
Granada, Spain07-2015
Skills
- Good communications
- Writing skills
- Computer skills
- Customer Relations
- Analytic Capacity
- Organizational Skills
- Conflict resolution abilities
- Team-working capacity
- Critical Decision-Making
- Availability to travel
Certification
- International Trade & Logistics for Import and Export course. Udemy.
- International Cooperation course. Red Cross Virtual Classroom.
- Occupational Risk Prevention course. Adecco Cadiz
- Environmental Awareness Course. Adecco Cadiz
Languages
Spanish
First Language
Arabic
Proficient (C2)
C2
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Italian
Intermediate (B1)
B1
Timeline
Logistics Services and Support for Expats
Navantia
12.2022 - 05.2024
Delivery Specialist
Alight Solutions
10.2017 - 12.2022
Cultural Mediator
SAMU Fundación
07.2017 - 08.2017
Project Management Internship
SMI Maroc
06.2017 - 06.2017
Internship
SAMU Fundación
04.2016 - 07.2016
HR & Payroll Advisor (France & Luxembourg)
Alight Solutions
Master's Degree - Translation And Interpreting
King Fahd School of Translation
Bachelor - Language Interpretation And Translation
Universidad De Granada
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