Versatile and results-oriented professional with experience at DHL Supply Chain, adept in logistics and operations management. Demonstrated ability to enhance process efficiency and team leadership, with proficiency in Spanish and English. Excelled in dynamic environments, achieving significant improvements in operational quality and cost control.
Daily communication with carriers, reports, control of costs for customer. Tracking of shipments, consolidate loads and bring improvements to final customer. During summer season/PEAK season I was helping to another accounts in DHL (Driscoll´s /Grupo Antolin) monitoring temperature, Spot quotes in case of lax possibility of intern carriers.
OMS champion - introducing quality aspects to account.
Daily communication with carriers, searching for spot quotes. Control of CMR, documents and rates.
Team supervision in the branch. Strong Customer orientation, solving unwilling experiences. Advice to our clients, team leadership, support in sales issues, coaching new employees. Fleet management, coordination with workshops in the absence of Fleet manager. Planning shifts, vacations.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Spanish
English
German
Czech