Kalliopi Ortitziou
Summary
Profile Bilingual web developer with background in customer service and training. Skilled at communicating complex technical concepts clearly and effectively. Passionate about continuously improving through learning new technologies and frameworks. Seeking role as a full stack developer to utilize expertise in JavaScript, HTML, CSS, React, Vue and data structures.
Overview
7
7
years of professional experience
Work History
Business English Teacher
Business First Language Service
01.2021 - Current
- Teach business and technical English to students of all skill levels.
- Create customized learning materials and assessments.
- Provide coaching and feedback to improve student outcomes.
- Explain complex concepts clearly and effectively to learners
Energy Consultant
01.2019 - 01.2021
- Conveyed complex rate structures and services to customers
- Identified optimal solutions to meet customer needs
- Built long-term relationships through communication skills
- Educated customers on technical concepts and services.
Back Office/Customer Service Representative
Geniki Taxidromiki
01.2018 - 01.2019
- Provided excellent customer service and resolved issues
- Managed customer records in company database
- Communicated effectively with team members and customers.
Ecommerce Assistant Manager
Diafimistika.com
01.2017 - 01.2018
- Supported customer service team with operations
- Interacted with customers via phone, email and chat
- Contributed to website content updates and maintenance.
Education
Full Stack Web Development Bootcamp - Web Development
Codeop
Barcelona09.2023
TEFL Certificate -
International TEFL Academy
Barcelona2022
BBA - Education
University of Aristotle
2014
Skills
- JavaScript, HTML, CSS, React, Vue
- Responsive design and cross-browser testing
- Git, GitHub and version control
- Consuming and integrating APIs
- Agile methodologies
- Unit testing
- Data structures and algorithms
- Spanish (B1)
- Customer service
- Communication and interpersonal abilities
- Time management and organization
- Collaborative teamwork
Languages
Greek
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Business English Teacher
Business First Language Service
01.2021 - Current
Energy Consultant
01.2019 - 01.2021
Back Office/Customer Service Representative
Geniki Taxidromiki
01.2018 - 01.2019
Ecommerce Assistant Manager
Diafimistika.com
01.2017 - 01.2018
Full Stack Web Development Bootcamp - Web Development
Codeop
TEFL Certificate -
International TEFL Academy
BBA - Education
University of Aristotle
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