Kaia Rahnik
Torrevieja
Summary
Professional Data Entry leader with strong organizational skills and teamwork acumen. Provides superior guidance and service to employees. Well-versed in process improvements, delegating and monitoring performance metrics.
Overview
20
20
years of professional experience
Work History
Massage Therapist
Kaila OÜ
01.2004 - Current
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Offered aromatherapy and cupping as part of massage treatments.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
Caretaker
Saaremaa Südametekodu
10.2022 - 10.2023
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Communicated effectively with owners, residents, and on-site associates.
Caretaker
Saaremaa Valss
01.2017 - 12.2018
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Packer/Data Entry Administrator
Trelleborg Crp
01.2009 - 03.2012
- Collaborated with team members to achieve daily goals and meet company objectives.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Completed daily orders with expert picking and packing of shipments.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Monitored outgoing packages for proper labels and accurate address information.
- Prepared shipping documents to track incoming and outgoing shipments and maintain proof of transaction.
Education
High School Diploma -
Kuressaare Adult Gymnasium
EstoniaMassage Therapist - Massage Therapist
Estonian Massage And Therapy Scool
Tallinn, Estonia2005
Skills
- Front Desk Management
- Administrative Procedures
- Reflective Listening
- Customer Consultation
- Social Skills
- Sales Expertise
- Administrative Support
- Treatment Planning
- Business Management
- Relationship Building and Management
- Licensed Massage Practitioner
- Licensed Massage Therapist (LMT)
Languages
Estonian
Bilingual or Proficient (C2)
English
Advanced (C1)
Russian
Intermediate (B1)
Spanish
Beginner (A1)
Timeline
Caretaker
Saaremaa Südametekodu
10.2022 - 10.2023
Caretaker
Saaremaa Valss
01.2017 - 12.2018
Packer/Data Entry Administrator
Trelleborg Crp
01.2009 - 03.2012
Massage Therapist
Kaila OÜ
01.2004 - Current
High School Diploma -
Kuressaare Adult Gymnasium
Massage Therapist - Massage Therapist
Estonian Massage And Therapy Scool
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