Justyna Kozinska
Marbella
Overview
24
24
years of professional experience
Work History
Operations Manager
"Teva" Pharmaceutical Balkanpharma
Troyan
02.2023 - 12.2023
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Developed key performance indicators to measure effectiveness of operational processes.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Built strong operational teams to meet process and production demands.
Operations Manager
"Teva" Pharmaceutical Sudocrem
Dublin
11.2019 - 02.2023
- Monitored and improved efficiency of processes, team performance, and customer service.
- Performed cost analysis for various projects to determine budget requirements.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Oversaw financial management, budget management, accounting and payroll activities.
Site Shift Manager
"Teva" Pharmaceutical Sudocrem
Dublin
06.2016 - 11.2019
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Provided coaching and guidance to team members when necessary to improve performance.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Responded quickly and effectively to emergency situations as they arose.
- Reviewed financial statements to meet targets during shift.
- Implemented cost-control measures to maintain budgetary guidelines.
- Planned and developed new operation processes to innovate and stay competitive.
- Determined budgets, production goals and rates based on company policies and requirements.
Operations Assistant
"Forest" Pharmaceutical
Dublin
06.2006 - 05.2016
- Assisted in developing and implementing operational strategies to ensure efficient operations.
- Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
- Analyzed operating costs associated with various operations activities.
- Trained new staff members on company policies related to operations management.
- Provided assistance in troubleshooting any technical issues that arose during daily operations.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Worked closely with other departments on special projects.
Accounting Assistant
Building and Management Company "Pionier"
Kielce
01.2000 - 06.2006
- Assisted in the preparation of monthly financial statements and reports.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Reconciled bank accounts on a regular basis.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Reviewed customer accounts to ensure accuracy of billing information and payment terms.
- Generated monthly financial reports for internal stakeholders and external auditors.
- Answered questions from customers regarding their billing or payment status.
- Assisted in the preparation of annual budgets and forecasts.
Education
Master of Arts - Economics And Administration
WSEPINM
Kielce, Poland05-2006
Bachelor of Arts - Accounting And Business Management
WSEPINM
Kielce, Poland06-2004
Skills
- P&L Management
- Incidents management
- Production
- Customer Retention
- Customer Service
- Financial Management
- Business Development
Languages
Polish
First Language
English
Proficient (C2)
C2
Russian
Intermediate (B1)
B1
Spanish
Beginner
A1
Timeline
Operations Manager
"Teva" Pharmaceutical Balkanpharma
02.2023 - 12.2023
Operations Manager
"Teva" Pharmaceutical Sudocrem
11.2019 - 02.2023
Site Shift Manager
"Teva" Pharmaceutical Sudocrem
06.2016 - 11.2019
Operations Assistant
"Forest" Pharmaceutical
06.2006 - 05.2016
Accounting Assistant
Building and Management Company "Pionier"
01.2000 - 06.2006
Master of Arts - Economics And Administration
WSEPINM
Bachelor of Arts - Accounting And Business Management
WSEPINM