Julieta Bettiana Miguez
Resumen profesional
I am a dedicated and customer‑focused professional who consistently strives to ensure customer satisfaction. I bring extensive experience and a strong understanding of the industry. I am able to work effectively both as part of a team and independently, adapting to the needs of each situation. I am seeking the opportunity to contribute my skills and grow within a forward‑thinking company.
Datos destacados
16
16
years of professional experience
5
5
years of post-secondary education
Experiencia
Competitive Exam Evaluator
Official Judicial Expert
Madrid
08.2025 - 11.2025
- Technical evaluation of civil-service exams.
- Full review of administrative files and procedural verification.
- Drafting of expert reports for judicial and administrative bodies.
Agent
Teleperformance
Buenos Aires
01.2024 - 03.2025
- Customer service and client support.
- Preparation of reports and documentation.
- Telephone assistance and management of the company’s email communications.
- Efficient and courteous resolution of customer inquiries and issues.
- Incident management and coordination with the relevant internal departments.
- Follow-up on customer requests to ensure proper handling and closure.
- Updating and maintaining accurate records in internal databases.
- Providing customers with guidance on the company’s products, services, and procedures.
Administrative Supervisor
Traffic Court
01.2010 - 12.2023
- Supervision and coordination of administrative teams.
- Process optimization and technical report preparation.
- Document management and regulatory compliance.
Call Center Agent
Claro
12.2014 - 12.2015
- Customer service, sales, and commercial inquiry management.
- Outbound and inbound calls for the sale of products and services.
- Contact and customer support for users of the company’s products and services.
- Handling customer complaints and managing incidents in a polite and efficient manner.
- Providing customers with advice and information regarding the features of the company’s products.
Formación
Bachelor's Degree - Business Administration
IUCE - University Institute of Business Sciences
01.2019 - 01.2024
Enfatiza tus habilidades clave
- Leadership
- Assertive communication
- Asset management
- Problem-solving
- Report writing
- Teamwork
Idiomas
Spanish
English
Cronología
Competitive Exam Evaluator
Official Judicial Expert
08.2025 - 11.2025
Agent
Teleperformance
01.2024 - 03.2025
Bachelor's Degree - Business Administration
IUCE - University Institute of Business Sciences
01.2019 - 01.2024
Call Center Agent
Claro
12.2014 - 12.2015
Administrative Supervisor
Traffic Court
01.2010 - 12.2023