JULIA OLSON
Madrid
Summary
Accomplished sales professional with a demonstrated history of surpassing goals and nurturing enduring client connections. Seeking to apply finely-tuned communication and relationship-building expertise to transition into the dynamic realm of human resources. Bringing a deep comprehension of customer needs and adept problem-solving abilities to drive talent acquisition, foster employee development, and cultivate a thriving organizational environment. Eager to leverage a strong background in propelling growth and fostering cross-functional collaboration to contribute meaningfully to HR strategies, championing employee engagement, and optimizing overall organizational success.
Overview
5
5
years of professional experience
Work History
Sales & Marketing Associate
Ladorian
05.2023 - 12.2023
- Developed and executed successful email marketing campaigns that significantly increased open rates.
- Established partnerships with industry influencers that increased brand visibility and improved reputation.
- Analyzed marketing data to identify trends and develop insights that informed future decisions.
- Utilized CRM software to track customer data, interactions, and activity, resulting in improved customer relationships.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Business Development Consultant
EIMS Ltd.
06.2022 - 05.2023
- Developed and maintained databases of current and prospective customers to track sales performance and identify opportunities for growth.
- Analyzed customer feedback and insights to identify areas for improvement and optimize customer experience.
- Increased client base by identifying new business opportunities and developing strategic partnerships.
- Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
- Forged strong relationships with key stakeholders, enhancing brand reputation and fostering long-term collaborations.
Collections Agent & Account Manager
Discover Financial Services
11.2018 - 09.2021
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
- Monitored accounts receivable and payable activities, ensuring timely payments and collections.
- Analyzed customer financial data to evaluate ability to pay and determine payment terms.
- Developed strategies to minimize risk and maximize collection success.
Education
Certificate - Human Resources Management
University of Minnesota
Minnesota, United States12.2024
Certificate - Consumer Behaviour And Marketing
IE University
Madrid06.2023
Bachelors of Science - Communications and Business
Arizona State University
Arizona, United States05.2021
Skills
- Interpersonal Communication
- Social Perceptiveness
- Customer Relations
- Attention to Detail
- MS Office
- Quality Assurance
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Sales & Marketing Associate
Ladorian
05.2023 - 12.2023
Business Development Consultant
EIMS Ltd.
06.2022 - 05.2023
Collections Agent & Account Manager
Discover Financial Services
11.2018 - 09.2021
Certificate - Human Resources Management
University of Minnesota
Certificate - Consumer Behaviour And Marketing
IE University
Bachelors of Science - Communications and Business
Arizona State University
Similar Profiles
Juan Fernando MathiesJuan Fernando Mathies
Procurement Negociator at Cemex EMEAProcurement Negociator at Cemex EMEA
Alexander Mejía GuzmánAlexander Mejía Guzmán
Security Process Specialist at KLYMSecurity Process Specialist at KLYM
Elisa VázquezElisa Vázquez
Delivery Project Manager at Deutsche Telekom TV at EPAMDelivery Project Manager at Deutsche Telekom TV at EPAM