JUDIT HULU VIVES DIAZ
Summary
Dedicated and detail-oriented Pharmacy Assistant with 3+ years of experience in enhancing patient care and optimizing pharmacy operations. Demonstrated success in accurately processing prescriptions, managing inventory, and delivering exceptional customer service. Recognized for leadership abilities in training and supervising staff, with a commitment to continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Antiga Farmàcia Roca
03.2024 - 10.2024
- Administered medications ensuring accurate dispensing and patient safety.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Evaluated patient needs and documented interactions to improve service quality and support follow-up care.
- Supervised pharmacy interns and coached team members to enhance their performance and service delivery.
- Investigated discrepancies in inventory and resolved issues promptly to maintain operational efficiency.
Pharmacy Assistant
Miralles Via Montserrat
03.2023 - 02.2024
- Supported the pharmacist by preparing prescription labels and filling medication orders accurately.
- Participated in ongoing training sessions to stay current on industry best practices and emerging trends.
- Contributed to an increase in repeat customers through exceptional customer service and product knowledge.
- Proficiency in computer systems and pharmacy software
Waitress Supervisor
Catering Cal Blay S.L.U
03.2022 - 02.2023
- Coordinated the activities of waitstaff to ensure efficient service and a pleasant dining experience for all guests.
- Administered staff schedules, planned shifts, and allocated tasks to optimize service delivery during peak hours.
- Evaluated guest feedback and addressed concerns promptly to maintain a high level of customer satisfaction.
- Coached and motivated staff to achieve service excellence, ensuring a collaborative and energized team environment.
- Resolved customer complaints and conflicts effectively, ensuring a positive experience for all guests.
- Developed and implemented training programs that enhanced staff performance and service quality.
Pharmacy Assistant
Ferrer Santos Anna
11.2021 - 02.2022
- Administered medications ensuring accuracy and safety in dispensing.
- Projected inventory needs and allocated resources effectively to ensure the pharmacy operates smoothly.
- Researched new products and trends in pharmacy care to keep the team informed and engaged.
- Arranged medication deliveries and dispatched prescriptions efficiently.
Education
Master of Business Administration - Digital Transformation
EAE Business School
Barcelona, Spain01-2025
High School Diploma -
Institut Escola Intermunicipal Del Penedès
Sant Sadurni D'Anoia, Spain06-2021
ESO - Science Education
Institut Escola Intermunicipal Del Penedès
Sant Sadurni D'Anoia, Spain06-2018
Skills
- Strategic Planning
- Leadership
- Client Management and Retention
- Data Analysis
- Adaptability
- Digital Marketing
- Excel
- PowerPoint
- Medication knowledge
- Pharmacy Software
- Team Collaboration
Languages
Catalan
English
Spanish
French
Italian
Timeline
Pharmacy Assistant
Antiga Farmàcia Roca
03.2024 - 10.2024
Pharmacy Assistant
Miralles Via Montserrat
03.2023 - 02.2024
Waitress Supervisor
Catering Cal Blay S.L.U
03.2022 - 02.2023
Pharmacy Assistant
Ferrer Santos Anna
11.2021 - 02.2022
Master of Business Administration - Digital Transformation
EAE Business School
High School Diploma -
Institut Escola Intermunicipal Del Penedès
ESO - Science Education
Institut Escola Intermunicipal Del Penedès
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