Juan Carlos Araujo
Coruña
Summary
I am a person with a high standard of values, which I apply in everything I propose to do. I have extensive experience in customer service.
I am organized, responsible and disciplined, which has always helped to empathize with customers. I work a lot on mentality, a tool that has helped to stay calm in times of high pressure.
I am hardworking and always willing to help in a team to achieve the company's goals
Overview
29
29
years of professional experience
Work History
Transportist
Bidafarma
05.2022 - Current
- Operated cargo handling medical equipment and Medicines from Coruna tu Madrid, Santiago de Compostela, Vigo, Lugo, Ferrol, Bilbao.
Telecommucications Technician
Circet España
06.2020 - 03.2022
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
Chef De Cuisine
Pastas La Napolitana
07.2018 - 02.2020
- Created recipes and prepared advanced dishes.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
Kitchen Manager
Doggies
03.2017 - 06.2018
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
Director of Restaurant Operations
PIZZERIA DA ENZO
01.2000 - 09.2016
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Recruited, hired, and trained talented staff to fill vacancies.
- Planned and executed strategies to increase customer loyalty and retention.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
Cell Phones Services
INVERSERVICE ARAUJO
01.1995 - 12.1999
- Upsold customers by recommending accessories and promotions to increase revenue.
- Ordered parts for customers, repair shops, and service departments for use in cell phones equipment.
Music Show Productions
Septima Tribu
01.1995 - 12.1999
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Built networks with local musicians to provide session support for gigs and events.
- Scheduled rehearsals with other musicians and choirs.
Education
No Degree - Geophysical Engineer
Universidad Central De Venezuela
Caracas, Venezuela02.2002
Skills
- Leadership
- Team Work Lover
- Empathize Quickly Love People
- Responsible and friendly Careful with good treatment of people Dynamic, Focused on goals (work, family, sports, etc)
- Healthy Life Do not smoke or drink alcohol
- Word Team Leader at Herbalife Nutrition
Websites
Accomplishments
Madrid Half Marathon 2010 Finisher
Berlin Marathon 2011 Finisher
A Swim Crossing of the Orinoco caroni River 2012
Caracas Marathon Finisher 2012, 2013, 2016
Atlanta Marathon Finisher 2012
Virginia Beach Half marathon Finisher 2013
Olimpic Triathlon Pto La Cruz Venezuela 2014, 2015,
70.3 Ironman Cozumel Finisher 2015
Halh Marathon Coruna Finisher 2020, 2023
Madrid Marathon Finisher 2023
Pilgrim Camino de Santiago 2022
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Italian
Intermediate (B1)
Timeline
Transportist
Bidafarma
05.2022 - Current
Telecommucications Technician
Circet España
06.2020 - 03.2022
Chef De Cuisine
Pastas La Napolitana
07.2018 - 02.2020
Kitchen Manager
Doggies
03.2017 - 06.2018
Director of Restaurant Operations
PIZZERIA DA ENZO
01.2000 - 09.2016
Cell Phones Services
INVERSERVICE ARAUJO
01.1995 - 12.1999
Music Show Productions
Septima Tribu
01.1995 - 12.1999
No Degree - Geophysical Engineer
Universidad Central De Venezuela
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