Juan Pierre van Staden
Global IS Manager For IS Integration & Orchestration Services
Altafulla
Summary
Experienced IS Integration and Servant Leader with a proven track record across Insurance, Financial Services, FMCG, and Engineering sectors.
I lead high-performing teams to architect and deliver robust, scalable integration ecosystems that power digital transformation across complex enterprise landscapes. My work bridges strategy and execution, aligning cutting-edge technologies with business goals to drive seamless connectivity, operational efficiency, and service excellence.
I’m passionate about building integration ecosystems that are not only technically sound but also strategically aligned, ensuring every connection adds value, every service meets expectations, and every transformation delivers measurable impact.
Overview
23
23
years of professional experience
17
17
Certifications
3
3
Languages
Work History
Global IS Manager for IS Integration Services
ABB
01.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
IS Senior Service Owner - IS Integration Services
ABB
08.2022 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Established foundational processes for business operations.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Expanded business into new markets, cond
- Generated revenues yearly and effectively capitalized on industry growth.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reported issues to higher management with great detail.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Improved team productivity by introducing innovative project management tools and techniques.
Product Manager - API Service Line
Nestle Global Hub BCN
01.2022 - 08.2022
- Works with the business relationship manager and enterprise architect, develops a product strategy and vision aimed at maximizing value in line with corporate and business strategy
- Responsible for how the product fits into Nestlé ecosystem
- Accountable for making sure the integration between products and platforms works
- Defines the long-term business capability automation and digitalization roadmap for the business outcomes the product or product group deliver
- Ensures the product strategy can be delivered either within their own product stack or by 'contracting' with other product groups
- Orchestrating internal and external multi-functional stakeholders to define, validate and refine product vision, strategy, definitions and roadmaps
- Alignment with IT governance
- Prepares the strategy and communication material to create a shared understanding of the product on how to market and sell it, to deliver and operate it and to measure its success
- Ensures product contribution to the business value
- Analyses competitive landscape, specifically for TCO / value for money to inform the product strategy before and during product life
- Participates in the IT governance processes that enable prioritization across multiple options
- Supports the business governance processes
- Increases product adoption, customer and consumer satisfaction and other value indicators
- Accountable for ensuring all applications within their product are delivered and maintained secure and compliant with internal standards and external regulations, including privacy requirements, Business Continuity Plans etc.
- Understands the business risk appetite and delivers applications within that acceptable risk level
- Responsible for translating the business risk appetite into requirements for the full product stack
Tech Lead (Analytics Data & Integration) - BSI
Nestle Global Hub BCN
03.2020 - 12.2021
- Responsible for the technical vision of the product (application and integration architecture) and provides the leadership, facilitation, analysis and design tasks required by a product or an integrated chain of products
- Facilitates and orchestrates across teams the agile and incremental delivery of targeted business outcomes (minimum viable products) in DevOps mode
- Provides technical advisory and animates technical discussions and sharing within own team and across teams, participates in sketching sessions with the behavioral specialist, product manager and business analyst, coach younger developers and partners with operations to improve the continuous delivery pipeline
- Implements the designs proposed by Solution Architects and taste-tested with IT Consumers and is also responsible to oversee and manage younger profiles
- Drives innovation by leveraging new technologies and approaches to renovate, extend, and transform the existing core technology base and IT estate
- Understands, advocates, and augments the business and IT strategies and, more specifically, EA development and product delivery
- Leads the analysis of the current technology environment to recommend solutions for improvement and leads the analysis of technology industry and market trends to determine their potential impact on the enterprise as well as on the enterprise technology architecture
- Oversees, or consults on, technology implementation and modification activities particularly for new or shared solutions with the Architecture Community
- Oversees and contributes to design the governance, assurance and standards activities associated with ensuring solution and integration architecture compliance
- Accountable for ensuring target architectures meet current and identified future security, compliance and privacy requirements
- Works cross-functionally to accomplish assignments. Interacts with internal and external peers and managers to exchange complex information related to areas of specialization
- Collaborates with experts and architecture peers to develop products that incrementally deliver business value
- Develop high performing teams and in alignment with the People process cycle and the 5 people practices
Senior Digital Business Engineering Lead
Moyo Africa
06.2018 - 01.2020
- Responsible for delivering solution designs and architectures for key initiatives as part of a product team using custom developed applications
- Architect and design products and solutions to exceed functional and non-functional requirements as defined by the Product Owners
- Work closely with the rest of IT and the business to build close relationships, understand their specific needs and act as a trusted advisor to help influence how IT is used to benefit the whole organization
- Create and review architecture and solution design artifacts
- Promote re-use through consumption and creation or expansion of shared and/or reusable assets
- Ensure adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
- Proactively guide DevOps methodologies, standards and leading practices
- Guide engineering staff and review as-built configurations during construction phase
- Provide insight and direction on roles and responsibilities required for solution/product operations
- Identify, communicate and mitigate Risks, Assumptions, Issues and Decisions throughout full lifecycle
- Use strategic thinking and consider the art of the possible, comparing various options based on feasibility and impact
- Propose actionable plans and roadmaps that balance tactical and strategic needs
Product Implementation and Solution Consultant
Regent / Hollard Life
04.2013 - 06.2018
- Assist in Specifications construction, sign-off and maintenance of the designated products for Regent/Hollard Life in conjunction with the development team and business representatives
- Configuration, development, enhancement and maintenance of the products on the Exergy system, by developing and configuring the building blocks that plugs into the core code to provide for and adhere to the client’s business and product rules.
- Assist in determining the long-range strategic direction of the system
- Configure packaged application customization, custom application development and multi-systems integration
- Apply and use expertise in various development/modification technologies such as SQL and .Net within an Agile methodology approach
- Database maintenance, support and development
- SQL Report, Script and query writing, joined by Visual Studio methods and structures
- Daily BAU support
- Contact unit testing of the products
- Manage, lead and supervise junior developers and system analysts on projects (7 resources)
- Monitor ALM portal and assign logs to resources based on requirements and delivery time
Senior Implementation Consultant/Architect
Absa Life
09.2010 - 03.2013
- Assist in Specifications construction, sign-off and maintenance of the designated products for ABSA Life in conjunction with the development team and business representatives
- Configuration, development, enhancement and maintenance of the products on the Exergy system, by developing and configuring the building blocks that plugs into the core code to provide for and adhere to the client’s business and product rules.
- Assist in determining the long-range strategic direction of the system
- Configure packaged application customization, custom application development and multi-systems integration
- Apply and use expertise in various development/modification technologies such as SQL and .Net
- Database maintenance, support and development
- SQL Report, Script and query writing, joined by Visual Studio methods and structures
- Daily BAU support
- Contact unit testing of the products
- Manage, lead and supervise junior developers and system analysts on projects (9 resources)
Owner and Business Development
Extreme Consulting
10.2007 - 09.2010
- Business consultancy services that focus on the Financial, IT, Food & Beverage, Health & Wellness, Insurance, Property and Ballroom & Latin dancing markets and industry.
- Assessment, enhancements and development of business processes, covering risk management, business analysis, project management, business development, system configuration, solution architecture, operations management, training & facilitating, marketing strategies, SLA’s, SOP’s, procurement and business plans for small and medium business enterprises
Senior Business Analyst
SDT Financial Software Solutions
04.2006 - 08.2007
- Facilitate the study of problems and needs of a business to determine how the business system and information technology can best solve the problems and accomplish improvements for the business
- To streamline and improve the business processes through research, benchmarking and the application of formulated process modelling techniques.
- The product of these activities may be improved business processes, improved information systems, or new and improved computer applications, but frequently all three.
Operations/Project Implementation Manager
Capital Software
01.2004 - 04.2006
- Manage the Development Division – 12 Developer and System Analyst Resources
- Create and manage project plans.
- Allocate appropriate staff to tasks based on strategic priorities.
- Problem solving and analysis.
- Liaise with Operations Division.
- Feedback to Board.
- Manage the Operations Division – 17 Administration and Operations Resources
- Create and manage project plans.
- Allocate appropriate staff to tasks based on strategic priorities.
- Problem solving and analysis.
- Reschedule tasks based on client priorities and other strategic priorities.
- Liaise with Development Division.
- Feedback to Board.
- Manage Projects at the Client
- Create and manage project plans.
- Coordinate Project and Implementation Meetings.
- Feedback to Board.
- Needs analysis and product development.
- CRM.
- Training, reporting and workshop facilitation.
Operations/Development Manager
AVBOB Mutual Assurance Society
08.2002 - 12.2003
- Management, training and control of work performance areas of subordinates
- Development, implementing and maintenance of systems and quality control procedures
- Monthly and Quarterly Management and Audit Reports
- Responsible for research and development of new products and strategic plans
- Technical training to brokers and representatives
- Statistical analysis and comparisons
- Assisting with and enforcing of compliance/regulatory issues
- Financial, technical and data analysis
- Manage and oversee duties and deliverables of 22 Administration and Operations resources
Education
Bachelor of Commerce - Actuarial Science
University of Pretoria
Pretoria, South Africa01.1996
Grade 12 - Mathematics
Oos-Moot Secondary School
Pretoria, South Africa01.1992
Skills
- Digital Strategy & Transformation
- Application Integration & Architecture
- Cloud Computing & Emerging Technologies
- Agile Project Leadership & Service Governance
- Analytical Problem Solving & Stakeholder Engagement
- Data Governance & Compliance
- Change Management & Enablement
- Technological Literacy & Innovation
Certification
Solace Solution Consultant Certification
Personal Information
- ID Number: 7407215237082
- Criminal Offences: None
- Health Status: Excellent
- ID Number: 7407215237082
- Gender: Male
- Nationality: South African
- Driving License: Code 08
- Marital Status: Married
Personal Characteristics
- Honest
- Confident
- Ambitious
- Reliable
- Responsible
- Self-motivated
- Self-starter
- Fast learner
- Dynamic
- Enthusiastic
- Well spoken
- Well groomed
- Extrovert
- Excellent people skills
Academic Qualifications
Hoërskool Oos-Moot, Grade 12, 1992-01-01, University of Pretoria, B Comm (Actuarial Science), 1996-01-01
Tools And Technologies
TOGAF, Zachman, AGILE, Scrum, SDLC, WATERFALL, JAD, Kanban, Lean, CI/CD, FAIR, iPaaS, PaaS, SaaS, XaaS, Mulesoft Anypoint Platform, API Community Manager, Salesforce, Mulesoft Cloudhub, Hybrid Cloud Integration, Solace, SAP, BPMN, UML, ERD, TFS, Bitbucket, IBM API Connect, JIRA, .Net, Visual Studio, SQL Server, ITSM, QlikView, SOA, API/REST/SOAP/JSON, Microservices, Tableau, Service Now, Power BI, Confluence, Alfabet, Postman, AWS/Azure/GCP, IBM Rational Functional Tester (RFT)
Industry Knowledge And Skills
Solutions Architecture, Business Architecture, Solution Design, Technical Design, Technical Review, Solution Implementation, System Configuration, Application Configuration, System Analysis, Business Strategy, IT Strategy, Business Analysis, Business Process, Cloud Computing, Project Management, Risk Management, Resource Management, Analytics, Regulatory Compliance, Change Management, Centre for Enablement (C4E), Financial Services, Insurance, Information Technology, FMCG, CPG
References
- Ben Burger, CEO, Connect Software Services, (012) 360 0100
- Otto Venter, IT Operations Manager, Hollard Insurance, +27 79 509 9052
- Belen Roca, Senior Product Manager (ADI) – Enterprise Integration, Nestle Global Hub, +34 692 331 309
- Mrs F du Toit, Associate, IIB, +27 82 416 0967
- Andre Hollman, Owner: Codescience, ABSA: Simunye Project - Colleague, +27 82 531 9870
Timeline
ABB ACCELERATE leadership program
06-2025
Servant Leadership
02-2025
Global IS Manager for IS Integration Services
ABB
01.2025 - Current
IT Experience Management Foundation
08-2024
ITIL 4
03-2023
IS Senior Service Owner - IS Integration Services
ABB
08.2022 - 12.2024
Solace Certified EDA Practitioner
01-2022
Product Manager - API Service Line
Nestle Global Hub BCN
01.2022 - 08.2022
Solace Solution Consultant Certification
11-2021
Anypoint Platform Operations: API Community Manager
03-2021
Tech Lead (Analytics Data & Integration) - BSI
Nestle Global Hub BCN
03.2020 - 12.2021
Certificate in Cyber Security (F’SATI)
12-2019
TOGAF 9.2
08-2018
Senior Digital Business Engineering Lead
Moyo Africa
06.2018 - 01.2020
Product Implementation and Solution Consultant
Regent / Hollard Life
04.2013 - 06.2018
Senior Implementation Consultant/Architect
Absa Life
09.2010 - 03.2013
Owner and Business Development
Extreme Consulting
10.2007 - 09.2010
Senior Business Analyst
SDT Financial Software Solutions
04.2006 - 08.2007
Operations/Project Implementation Manager
Capital Software
01.2004 - 04.2006
Operations/Development Manager
AVBOB Mutual Assurance Society
08.2002 - 12.2003
Bachelor of Commerce - Actuarial Science
University of Pretoria
Grade 12 - Mathematics
Oos-Moot Secondary School
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