Jean Pierre Murillas Cobo
Seseña,Toledo
Summary
Skilled Development Assistant with almost 4 years of experience supporting wide range of organizations in achievement of business objectives. Successful working with multidisciplinary teams in timely and quality completion of office functions. Dedicated to service excellence, collaboration and cost efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Development Assistant
Jardin Plaza Shopping Center
06.2020 - 09.2022
- Improvements of administrative processes in work area, responsibilities were marketing strategies, brand boost, make reports to improve commercial processes of different brands in shopping centers (Staff, commercial space, company, traditional and digital marketing), elaborate reports of sales indicators, benchmarking to different commercial brands.
- Trained and mentored almost 20 new personnel hired to fulfill various roles
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 35%
- Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles.
- Developed business pipeline using cold and warm techniques.
Call Center Customer Service Representative
Comfandi
11.2018 - 02.2020
- Duties were focused on managing over 200 customer calls per day regarding questions, complaints, claims, suggestions about Comfandi health system.
- Learned and adapted quickly to new technology and software applications.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations
Assistant Manager
Karen´s Pizza
03.2018 - 08.2018
- Request over 10 orders of raw material per day
- Schedule owner meetings and bring support to accountant area.
- Created employee schedules to align coverage with forecasted demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
GED -
09.2018
Skills
- Email management
- Calendar Management
- Booking travels
- Purchase products and services online
- G-suite and Office 365
- Improve Job Skills
- Schedule Preparation
- Financial Administration
- Record Videos
- In-Depth Research
- Staff Management
- Administrative Procedures
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Certification
Achievements EF SET: English Certificate 64/100 (C1 Advanced)
Udemy: Excel and Power BI Course – Data Analysis and Visualization
Edx: Communication and Digital Writing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Assistant - Jardin Plaza Shopping Center
06.2020 - 09.2022
Call Center Customer Service Representative - Comfandi
11.2018 - 02.2020
Assistant Manager - Karen´s Pizza
03.2018 - 08.2018
SENA - GED,
Achievements EF SET: English Certificate 64/100 (C1 Advanced)
Udemy: Excel and Power BI Course – Data Analysis and Visualization
Edx: Communication and Digital Writing
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