José Manuel Sánchez Fernández
Murcia
Summary
Motivated Area Sales Representative with more than 5 years of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering request and processing sales.
Overview
8
8
years of professional experience
Work History
Levante Area Sales Representatrive
PADEL NUESTRO, S.L.
04.2021 - Current
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Pádel Coach
PADEL NUESTRO CLUB
01.2020 - 03.2022
Import Manager and National Sales Manager
PIMENTON Y ESPECIAS DON SABOR, S.L.
01.2017 - 04.2021
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
- Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
International Freight Forwarder
MOSCA MARITIMO, S.L.
06.2016 - 01.2017
- investigate and plan the most appropriate route for a shipment, taking into account the perishable or hazardous nature of goods, cost, transit time and security
- arrange appropriate packing, taking into account the climate, terrain, weight, cost and nature of goods and also the delivery and warehousing of goods at their final destination
- negotiate contracts, transportation and handling costs
- obtain, check and prepare documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes
- offer consolidation services by air, sea and road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units
- arrange insurance and assist the client in the event of a claim
- offer tailored IT solutions and electronic data interchange (EDI) connections
- arrange payment of freight and other charges or collection of payment on behalf of the client
- utilise e-commerce, internet technology and satellite systems to enable real-time tracking of goods
- arrange air transport for urgent and high-value freight and managing the risk door-to-door
- act as broker in customs negotiations worldwide to guide the freight efficiently through complex procedures
- deal with special arrangements for transporting delicate cargoes, such as livestock, food and medical supplies
- arrange courier and specialist hand-carry services
- maintain communication and control through all phases of the journey, including the production of management reports and statistical and unit-cost analysis
- maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
Intership Back Office Export Department
AROM, S.A.
02.2016 - 05.2016
- Performing market research.
- Gathering and processing research data.
- Performing basic admin duties including printing, sending emails, and ordering office supplies.
- Assisting and coordinating with the sales team.
- Assisting the Front Office team.
- Assisting with inventory control.
- Organizing staff meetings and updating calendars.
- Processing company receipts, invoices, and bills.
- Assisting and supporting management.
Back Office Assistant Export Department
JUVER ALIMENTACION, S.L.
05.2015 - 10.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
MARKETING AND INTERNATIONAL TRADE TECHNICIAN - MARKETING AND INTERNATIONAL TRADE
Universidad Catolica San Antonio
Murcia06.2016
Skills
- Proven work experience as a Sales Representative
- Excellent knowledge of MS Office
- Familiarity with CRM practices along with ability to build productive business professional relationships
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation and communication skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Levante Area Sales Representatrive
PADEL NUESTRO, S.L.
04.2021 - Current
Pádel Coach
PADEL NUESTRO CLUB
01.2020 - 03.2022
Import Manager and National Sales Manager
PIMENTON Y ESPECIAS DON SABOR, S.L.
01.2017 - 04.2021
International Freight Forwarder
MOSCA MARITIMO, S.L.
06.2016 - 01.2017
Intership Back Office Export Department
AROM, S.A.
02.2016 - 05.2016
Back Office Assistant Export Department
JUVER ALIMENTACION, S.L.
05.2015 - 10.2015
MARKETING AND INTERNATIONAL TRADE TECHNICIAN - MARKETING AND INTERNATIONAL TRADE
Universidad Catolica San Antonio
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