Joshua Watterson
Barcelona,
Summary
A detail-oriented management professional from the UK with an Administration, Management and Sales background. Relationship focused and resiliant with a bachelor of arts degree, my most recent role was working remotely as a Secretarial Correspondent and Quality Assessor in the Healthcare sector. I am a native English speaker who has recently moved to Barcelona on a 5-year visa but I am looking to make my move to Spain permanent.
Overview
13
13
years of professional experience
Work History
Secretarial Correspondent
ADHD 360
Remote
11.2022 - 06.2024
- Writing diagnosis letters to patients and GPs on behalf of the organisation, making sure the correct processes were followed and very high standards were maintained
- Working towards KPIs alone and as a team
- Collaborating with Healthcare Professionals and liaising with the admin and QA team to ensure that the patient journey was as smooth as possible
- Problem solving within the administrative team
- Adhere to legal and ethical standards in medicine, with an understanding of patient care responsibilities and a familiarity with healthcare protocols.
Programme Coordinator
Ministry for Primary Industries
07.2022 - 09.2022
- Created and maintained project documentation to drive transparency with stakeholders.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Support team members when implementing risk management strategies
- Assisting with the onboarding processes of new colleagues
- Taking minutes in weekly meetings
- Updating Excel spreadsheets and maintaining project plans as and when they changed/ Data Entry
Support Officer
Ministry for primary industries - Physical Security
02.2022 - 06.2022
- Responsible for maintenance of key card entry systems and security monitoring over government buildings including all relevant administration via excel and email correspondence.
- Provided, ordered and encrypted key cards for new workers and closed access to expired cards, ensuring entry to buildings remained efficient and secure.
- Worked as sole lead on developing
a business case for a safety and security application to be used across the company - Reviewed network traffic, monitoring records to identify patterns and indications of events associated with security breaches and vulnerabilities.
- Worked as a point of contact for new starters and existing staff in any security related queries.
Personal Assistant
Worksafe NZ
Wellington
10.2021 - 02.2022
- Organised personal and professional calendars with reminders for upcoming meetings and events using MS Outlook.
- Assisted the head of specialist interventions in business and personal matters
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Organised both physical and digital files and updated reports to coordinate project materials.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Labour Manager/Leading Hand
Personnel Touch/ Key skills
02.2019 - 09.2021
- Organisation co-ordinator for a team of labourers on a busy construction site.
- Meeting daily targets/ Time management
- Delivery scheduling
- Assessing the efficiency and competency of the team.
- Data entry
- Liaising with management and stakeholders
Stores Assistant/ Chef
Waitrose UK
Keynsham
11.2017 - 12.2018
- Working in every department of the store including re-stocking, stocktakes, customer service
- Creating staff dinners, behind the patisserie counter and in the store cafe.
- Working to a deadline and under pressure
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Training new staff
Labourer
Ultimo construction
Melbourne
06.2016 - 09.2017
- General and skilled labour.
- Demolition based
- Working with power tools
- Meeting daily targets
Business Development Manager
NAL ltd
London
06.2015 - 04.2016
- Meeting with potential customers and existing clients in London and surrounding areas
- Performing PowerPoint presentations. Writing end of month reports.
- Organising personal calendar and sending invites via Outlook
- Working towards individual and team KPIs
- Setting up meetings with clients
- Being point of contact for London and South east UK.
Sales/Office Administration Assistant
City Electrical Factors ltd
Louth
12.2011 - 05.2015
- Administration based role with a sales focus.
- Wrote up quotations for clients using the company's unique software.
- Writing and filing paperwork including; invoicing, deliveries and goods received.
- Worked towards targets during one of the branches most successful financial years.
- Conducted weekly and annual stock takes.
- Placed stock and specialist orders.
- Organising discount days, catering and entertainment etc
- Filing and drafting correspondence
- Abiding by CSRs
Education
Bachelor of Arts -
University of Hull
06.2011
Skills
- Organisation
- Quick learner
- Customer/ relationship focused
- Team player
- Reliable
- Problem solving
- Experienced with Outlook
- Experienced with Excel
Timeline
Secretarial Correspondent
ADHD 360
11.2022 - 06.2024
Programme Coordinator
Ministry for Primary Industries
07.2022 - 09.2022
Support Officer
Ministry for primary industries - Physical Security
02.2022 - 06.2022
Personal Assistant
Worksafe NZ
10.2021 - 02.2022
Labour Manager/Leading Hand
Personnel Touch/ Key skills
02.2019 - 09.2021
Stores Assistant/ Chef
Waitrose UK
11.2017 - 12.2018
Labourer
Ultimo construction
06.2016 - 09.2017
Business Development Manager
NAL ltd
06.2015 - 04.2016
Sales/Office Administration Assistant
City Electrical Factors ltd
12.2011 - 05.2015
Bachelor of Arts -
University of Hull
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