Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Núñez Young

Tenerife

Summary

Market management professional with strong background in driving sales growth and optimizing market strategies. Adept at team collaboration, adapting to changing needs, and delivering impactful results. Skilled in market analysis, strategic planning, and client relationship management. Reliable, goal-focused, and prepared to contribute to dynamic market environments.

Overview

26
26
years of professional experience

Work History

Market Manager

IKEA
03.2024 - Current
  • Manage an IKEA Store and two other CMP`s in the market.
  • Coordinate and lead the Management and Commercial Teams.
  • Costs evaluation.
  • KPI’s analysis (sales, forecast, overstock, concrete, conversion rates, average ticket per sales channel, margin, headcount...etc)
  • P&L management.
  • Collaborate with other departments to ensure alignment of overall company goals with individual market objectives.

Shopkeeper HFB1,2&3

IKEA US
09.2023 - 03.2024
  • Manage 3 departments in the store.
  • Manage daily operations, ensuring a clean, organized, and efficient store environment.
  • Assist customers by answering questions and suggesting merchandise.
  • Tagg merchandise and neatly stocked on shelves and display areas.
  • Train new employees on store procedures, policies, and excellent customer service techniques.

Market Manager

IKEA
04.2021 - 09.2023
  • Manage an IKEA Store and two other CMP`s in the market.
  • Coordinate and lead the Management and Commercial Teams.
  • Costs evaluation.
  • KPI’s analysis (sales, forecast, overstock, concrete, conversion rates, average ticket per sales channel, margin, headcount...etc)
  • P&L management.
  • Collaborate with other departments to ensure alignment of overall company goals with individual market objectives.

Market Manager

IKEA
11.2020 - 04.2021
  • Manage the IKEA business in Puerto Rico.
  • Lead management and commercial team.
  • Optimize logistic procedures.
  • Ensure customer satisfaction.

Customer Relations Operations Leader

IKEA
07.2020 - 11.2020
  • Coordination between customer relations departments of 6 stores.
  • Procedures analysis.
  • Development of new procedures to improve customer experience.
  • KPIs analysis like customer waiting time, customer satisfaction, number of customers attended per day and coworker, attending time per customer/coworker, number and % of incidences...etc

Pick up Points Post Sales Manager

IKEA
07.2018 - 07.2020
  • Coordination of customer and logistics departments to improve customer satisfaction.
  • Analysis of specific KPI’s.
  • Development of new procedures related to logistics and customer experience.

Marketing Manager

JYSK
03.2017 - 07.2018
  • Coordinate marketing actions for more than 60 stores and new openings.
  • KPI’s analysis.

Sales Area Manager

JYSK
04.2014 - 03.2017
  • Coordination of 6 stores.
  • Open new stores in my district and participate in other districts openings.
  • KPI’s analysis.
  • Coworkers recruitment.
  • Managers and coworkers training.

Store Manager

JYSK
01.2012 - 01.2014
  • Manage the store.
  • KPI’s analysis.
  • Human resources management.
  • Selling in sales floor.
  • Coworkers training.

Account Executive

MOLCA GROUP
05.2001 - 06.2008
  • Market prospection.
  • Client visits.
  • Sales.

Manager

EUROLUX 2000
05.2001 - 06.2008
  • Integral management of the business.
  • Coworkers recruitment.
  • Client visits.

Sales Commercial

EUROLUX 2000
05.1999 - 05.2001
  • Client visits.
  • Sales.
  • Design projects.

Education

Graduate - Digital Marketing

IM Business School

Master - Marketing and Communication

University of Valencia

Bachelor’s degree - Spanish Philology

University of Valencia

No Degree - Market Manager Training

INTER IKEA
03-2026

Skills

  • Excel
  • Word
  • Power Point
  • Photoshop

Languages

Spanish: Native
English: Medium/High
Catalán: High

Timeline

Market Manager

IKEA
03.2024 - Current

Shopkeeper HFB1,2&3

IKEA US
09.2023 - 03.2024

Market Manager

IKEA
04.2021 - 09.2023

Market Manager

IKEA
11.2020 - 04.2021

Customer Relations Operations Leader

IKEA
07.2020 - 11.2020

Pick up Points Post Sales Manager

IKEA
07.2018 - 07.2020

Marketing Manager

JYSK
03.2017 - 07.2018

Sales Area Manager

JYSK
04.2014 - 03.2017

Store Manager

JYSK
01.2012 - 01.2014

Account Executive

MOLCA GROUP
05.2001 - 06.2008

Manager

EUROLUX 2000
05.2001 - 06.2008

Sales Commercial

EUROLUX 2000
05.1999 - 05.2001

Master - Marketing and Communication

University of Valencia

Bachelor’s degree - Spanish Philology

University of Valencia

Graduate - Digital Marketing

IM Business School

No Degree - Market Manager Training

INTER IKEA

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Joshua Núñez Young