JOSEPH BOTWEY
Concierge
Barcelona,B
Summary
Concierge and luxury client service professional with solid experience in high-end residences in Barcelona. Skilled in delivering personalized, discreet, and detail-oriented service, ensuring seamless experiences for residents and guests. Known for a calm, attentive approach that enhances client comfort and wellbeing. Key strengths: VIP guest relations, discretion, service coordination, attention to detail
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Concierge (On-call / Support)
Private Residences
Barcelona
- Provided support during peak periods and staff absences
- Maintained high service standards
Luxury Butler & Client Relations
VDB Luxury Properties
Barcelona, Barcelona
08.2024 - 03.2026
- Provided personalized concierge and butler services, enhancing client satisfaction and loyalty
- Managed client relationships and coordinated tailored services to meet individual needs
- Executed confidential requests with discretion, ensuring client trust and satisfaction
Concierge
Casa Burés
Barcelona, Barcelona
07.2020 - 07.2024
- Coordinated bookings and lifestyle requests, enhancing guest satisfaction
- Delivered front-of-house concierge services, ensuring exceptional guest experiences
- Cultivated strong relationships with residents to foster community engagement
Holistic Massage Therapist
Freelance
Barcelona
01.2017 - 01.2023
- Delivered wellness sessions focused on relaxation and wellbeing
- Maintained a calm, professional environment
- Provided personalized massage therapy sessions tailored to client needs.
Education
Advance Hatha Yoga & Holistic Massage Therapy - Tantric Yoga
Somananda Tantra School
Estonia 07.2018 - Current
Diploma - Filmmaking
Academy of Screen Arts
AccraSkills
- Luxury Concierge Services
- Client Relations
- Discretion
- Attention to Detail
- Communication
- Problem Solving
- Teamwork
- Interpersonal awareness
Languages
- English, Fluent
- Fante, Native
- Spanish, Intermediate
References
Available upon request
Key Strengths
- VIP guest relations
- Discretion
- Service coordination
- Attention to detail
N I E
X8556895-K
Timeline
Luxury Butler & Client Relations
VDB Luxury Properties
08.2024 - 03.2026
Concierge
Casa Burés
07.2020 - 07.2024
Advance Hatha Yoga & Holistic Massage Therapy - Tantric Yoga
Somananda Tantra School
07.2018 - Current
Holistic Massage Therapist
Freelance
01.2017 - 01.2023
Concierge (On-call / Support)
Private Residences
Diploma - Filmmaking
Academy of Screen Arts