Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOSE MARIA FORNT

Summary

Personable Strategic Account Manager with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.

Overview

10
10
years of professional experience

Work History

KAM Southern-Europe

Welbilt Inc.
01.2021 - Current

- Managing the Welbilt's Global Strategic Accounts (McDonald's, RBI, YUM) for the Southern European countries.

- Specialized in developing and maintaining strong relationships with our customers increasing customer satisfaction, loyalty, and business growth.


- Managing a sales budget of aprox. 20M USD across the region.


- Led successful negotiations with major accounts, achieving significant contract renewals and securing new business deals.

Operations & Customer Serv. Manager

Welbilt Inc.
03.2014 - 12.2020
  • Managing the Operations and Customer Service dept. for Southern-Europe Countries.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed and implemented strategies to maximize customer satisfaction.

Education

. - Business Economics

Universitat De Barcelona

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Flexible and Adaptable
  • Organizational Skills
  • Problem Resolution

Languages

English
Advanced (C1)
Catalan
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

KAM Southern-Europe

Welbilt Inc.
01.2021 - Current

Operations & Customer Serv. Manager

Welbilt Inc.
03.2014 - 12.2020

. - Business Economics

Universitat De Barcelona
JOSE MARIA FORNT