Jose Luis Gómez Núñez
Malaga
Summary
I am a communicative and friendly individual with a strong ability to adapt to various situations. Throughout my career, I've consistently sought opportunities where I can showcase my commitment to excellence and my strong work ethic. In my previous jobs, I have not only maintained high productivity levels but have also demonstrated a remarkable capacity for quick learning and skill acquisition. My proactive approach and positive attitude allow me to collaborate effectively with diverse teams, contributing to a harmonious workplace environment. I am eager to find a position that will challenge me and enable me to utilize my strengths to drive success and achieve shared goals.
Overview
10
10
years of professional experience
Work History
Hotel Waiter
H10 Croma
Malaga
06.2022 - Current
- Ensured that dining areas were kept clean and organized during shifts.
- Asked customers about meals to assess satisfaction and collect vital feedback.
Buffet Server
Hotel Chalet Bassibe
Baqueira
11.2021 - 04.2022
- Informed guests of daily specials or menu changes when necessary.
- Coordinated with kitchen personnel to ensure timely delivery of meals to buffet area.
- Welcomed guests to dining area and established warm and friendly rapport.
Hotel Waiter
Hotel Fuengirola Park
Málaga
04.2021 - 10.2021
- Resolved guest complaints to maintain complete customer satisfaction.
- Delivered pleasant guest experiences with friendly service and caring demeanor.
- Took telephone orders, billed items to rooms and communicated orders to kitchen.
Coffee Barista
Hotel Palacio Solecio
Málaga
05.2018 - 02.2021
- Prepared hot and cold coffee drinks according to customer specifications.
- Operated cash register to process payments from customers.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
Hotel Waiter
Hoteles Barceló
Málaga
11.2017 - 04.2018
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Consistently followed all company policies and procedures regarding guest relations and hospitality services.
Senior Waiter
Blackberry café
Fuengirola
05.2015 - 10.2017
- Participated in regular inventory checks of bar supplies and food products stored in kitchen area.
- Conducted daily pre-shift meetings with wait staff to review specials for the day or evening shifts as well as any changes in policies or procedures.
- Performed opening and closing duties such as counting money at end of shift for accuracy purposes.
Buffet Server
Ghm Monachil
Sierra Nevada
10.2014 - 03.2015
- Stocked kitchen items such as dishes, glassware, or counters as needed.
- Set up buffet tables with food, beverages, plates, utensils, napkins, and condiments.
Hotel Waiter
Hotel Higueron
04.2014 - 10.2014
- Demonstrated upselling techniques for additional menu items when appropriate.
- Collected payment for meals served or cashed out customers using POS systems accurately.
- Provided excellent customer service at all times.
Buffet Server
Hotel Chalet Bassibe
Baqueira
Education
High School Diploma -
I.E.S Licinio De La Fuente
Málaga06-2011
Skills
- Problem-Solving
- Guest service
- Professional Attitude
- I perform well under pressure
- Coffee Barista
- Bartender
- I am proactive in identifying and solving problems
- Organizational abilities
Language
Spanish
First Language
English
Intermediate (B1)
B1
Italian
Intermediate (B1)
B1
Timeline
Hotel Waiter
H10 Croma
06.2022 - Current
Buffet Server
Hotel Chalet Bassibe
11.2021 - 04.2022
Hotel Waiter
Hotel Fuengirola Park
04.2021 - 10.2021
Coffee Barista
Hotel Palacio Solecio
05.2018 - 02.2021
Hotel Waiter
Hoteles Barceló
11.2017 - 04.2018
Senior Waiter
Blackberry café
05.2015 - 10.2017
Buffet Server
Ghm Monachil
10.2014 - 03.2015
Hotel Waiter
Hotel Higueron
04.2014 - 10.2014
Buffet Server
Hotel Chalet Bassibe
High School Diploma -
I.E.S Licinio De La Fuente
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