Jose Alberto Alvarez Lopez
Granada, Spain
Renmore, Galway
Summary
Experienced professional with over 9 years of work experience, including 2+ years abroad in Germany, where I gained proficiency in English and worked in diverse roles across the hospitality, retail, and logistics industries. My background includes working in school canteens, providing customer service as a waiter, managing warehouse operations, and delivering VIP hospitality services at high-profile events. I am skilled in adapting to fast-paced environments, working with diverse teams, and ensuring customer satisfaction. I am eager to bring my experience, flexibility, and multilingual skills to a dynamic new role.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Warehouse & Retail Assistant
Mango
09.2024 - 12.2024
- Unloaded and organized deliveries from incoming trucks to ensure efficient stock management.
- Sorted and distributed merchandise from the warehouse to the store floor.
- Assisted in store replenishment, ensuring clothing was properly displayed.
- Provided customer support in-store when needed, maintaining high service standards.
- Worked in a fast-paced retail environment, adapting to different tasks as required.
VIP Service in Allianz Arena Stadium
DO & CO München GmbH
05.2023 - 09.2024
- Delivered high-quality service to VIP guests at sporting events, ensuring an exceptional experience.
- Managed food and beverage orders, coordinating with kitchen staff to meet guest preferences and dietary needs.
- Handled VIP requests efficiently, maintaining discretion and professionalism.
- Ensured smooth event operations, including setup, service, and cleanup.
- Worked in public areas and kiosks at major football matches and concerts, ensuring fast and efficient customer service.
- Managed high-volume food and beverage sales, handling cash and electronic payments accurately.
- Recommendation letter available in attached file.
VIP Hospitality & Event Staff
UEFA EURO 2024
05.2024 - 07.2024
- Provided VIP hospitality and service in all stadiums, ensuring an exceptional experience for high-profile guests.
- Assisted in the setup and dismantling of VIP areas across multiple venues including München, Berlin, Dortmund, Stuttgart, and Hamburg.
- Delivered high-standard food and beverage service to VIP guests during matches.
- Coordinated with event management teams to ensure seamless operations and adherence to UEFA hospitality standards.
- Adapted quickly to different stadium environments and high-pressure situations.
Waiter
Il Gondoliere Restaurant
09.2021 - 04.2023
- Took orders efficiently and served food and beverages according to restaurant standards.
- Managed cash and card payments, handling transactions accurately.
- Assisted in table setup and cleaning, maintaining a clean and organized environment.
- Recommended menu items and upsold specials to increase sales.
Sales Assistant & Cashier
SCALPERS FASHION S.L.
12.2020 - 06.2021
- Provided customer service by assisting shoppers, offering product recommendations, and ensuring a positive shopping experience.
- Managed cash register operations, processing payments (cash, card, and digital methods) accurately.
- Handled store merchandising, ensuring clothing displays were well-organized and visually appealing.
- Assisted in stock replenishment and inventory management.
- Worked in a fast-paced retail environment, maintaining professionalism and efficiency.
School Canteen Manager
COMERTEL,S.A
09.2018 - 12.2020
- Monitoring tasks to ensure compliance with the rules of use of the canteen.
- Coordination of a team of more than 8 people.
- Supervision of the kitchen to ensure special dishes for pupils with food allergies.
- Meetings with parents to report on the student's progress and behaviour in class.
- Organization of the serving of meals, collection of dishes and cleaning of tables and chairs.
- Teamwork to enable the achievement of objectives.
- Detection and resolution of incidents in accordance with established protocols.
- Direction, supervision and planning of the tasks carried out by the work team.
School Canteen Monitor
U.T.E ALIMENTACIÓN ALESSA-DIESA
09.2016 - 06.2018
- Organization of the serving of meals, collection of dishes and cleaning of tables and chairs.
- Preparation of tables, chairs and cutlery prior to the opening of the service.
- Promotion of a good atmosphere and conviviality among pupils during meals.
- Compliance with hygiene and cleanliness measures in the canteen in accordance with established protocols.
- Assistance to younger pupils to help them with their food consumption.
- Promotion of healthy eating habits among pupils.
- Monitoring tasks to ensure compliance with the rules of use of the canteen.
Education
High School Diploma -
Lux Mundi School
Granada, Spain 04.2001 -
Degree in Law
University Of Granada (UGR)Skills
- Honesty
- Effectiveness and speed
- Ability to work under pressure
- Effective order fulfilment
- Professional ethics
- Organisational capacity
- Continuous learning
- Punctuality and commitment
- Responsibility
Timeline
Warehouse & Retail Assistant
Mango
09.2024 - 12.2024
VIP Hospitality & Event Staff
UEFA EURO 2024
05.2024 - 07.2024
VIP Service in Allianz Arena Stadium
DO & CO München GmbH
05.2023 - 09.2024
Waiter
Il Gondoliere Restaurant
09.2021 - 04.2023
Sales Assistant & Cashier
SCALPERS FASHION S.L.
12.2020 - 06.2021
School Canteen Manager
COMERTEL,S.A
09.2018 - 12.2020
School Canteen Monitor
U.T.E ALIMENTACIÓN ALESSA-DIESA
09.2016 - 06.2018
High School Diploma -
Lux Mundi School
04.2001 -
Degree in Law
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