JOSE CORTES HERRAIZ
VALENCIA
Summary
Resourceful Bartender Supervisor known for high productivity and efficient task completion. Possess specialized skills in inventory management, mixology, and customer service. Excel in communication, leadership, and problem-solving, ensuring smooth operation of bar services.
Overview
9
9
years of professional experience
Work History
Bartender Supervisor
MEDIUM HOTEL
VALENCIA
04.2024 - Current
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Developed schedules for bartenders, servers and other staff members.
Restaurant Waiter
MALCOM AND BARRET HOTEL
VALENCIA
03.2021 - 03.2024
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Checked on guests during meals to ensure satisfaction with each course.
Head Bartender
LIENZO RESTAURANT
VALENCIA
09.2019 - 03.2020
- Assigned bartenders to specific tasks and duties throughout the shift.
- Developed new cocktail recipes for the menu.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
Hotel Waiter
BARCELO HOTEL
IBIZA
03.2018 - 09.2019
- Assisted guests with menu selections, providing detailed descriptions of each dish.
- Checked back with customers to ensure satisfaction with each course served.
- Resolved customer complaints promptly and courteously while adhering to hotel policies and procedures.
Restaurant Waiter
TAPERIA HISPANIA
VALENCIA
02.2016 - 03.2018
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Attended regular staff meetings to discuss changes in menu offerings or specials for upcoming days or weeks.
Education
High School Diploma -
NTRA SRA DE FATIMA
VALENCIA,SPAINSkills
- Social Media Marketing
- Menu development
- Team motivation
- Bartending expertise
- Staff recruitment
- Creative Mixology
- Staff Management
- Anticipating guest needs
Affiliations
I AM A VERY DEDICATED AND HARD-WORKING PERSON. I ALWAYS TRY TO IMPROVE AND WITH A VERY GOOD HUMOR SINCE I WORK IN WHAT I AM REALLY PASSIONATE ABOUT.
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Italian
Beginner (A1)
A1
Timeline
Bartender Supervisor
MEDIUM HOTEL
04.2024 - Current
Restaurant Waiter
MALCOM AND BARRET HOTEL
03.2021 - 03.2024
Head Bartender
LIENZO RESTAURANT
09.2019 - 03.2020
Hotel Waiter
BARCELO HOTEL
03.2018 - 09.2019
Restaurant Waiter
TAPERIA HISPANIA
02.2016 - 03.2018
High School Diploma -
NTRA SRA DE FATIMA
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