• Collaborated in the installation, configuration, and monitoring of SAP servers and databases, ensuring optimal system performance.
• User and role management, including permission assignment and security administration in the SAP environment.
• Technical problem resolution and incident management.
• Documentation of technical processes and collaboration with multidisciplinary teams to maintain integrity and efficiency of the SAP environment.
• Active participation in a company project for 3 months.
• Personalized customer service, resolving inquiries and facilitating the purchasing process to ensure a positive and satisfactory experience.
• Performance of administrative tasks, such as organizing sales documentation, contract management, and coordination of vehicle deliveries.
• Automotive sales management, excelling in customer service and ensuring quality service that facilitated the purchasing process from initial consultation to final vehicle delivery.