Jorja Coates
Benijofar
Summary
Developed exceptional customer service skills in a fast-paced restaurant environment and now seeking to transition into a flight attendant role to build a long-term career in hospitality and passenger care. Strong communication, teamwork, and problem-solving abilities, with a focus on delivering outstanding service. Eager to leverage these transferable skills to excel in a new professional setting.
Overview
1
1
year of professional experience
Work History
Waitress
The Tavern Villamartin Plaza
03.2025 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Pot Cleaner and Waitress Trainee
V9 Gastro Bar
03.2024 - 09.2024
- Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed rubbish, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Ensured proper sanitation by washing kitchenware both manually and with industrial dishwashing systems in compliance with food safety standards.
- Trained in all aspects of food and beverage service to become a skilled waitress.
Education
GCSE -
My Education Online
Based Out Of DubaiSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Safe food handling
- Handling complaints
- Payment processing
- High volume dining
- Allergy awareness
Languages
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Arabic
Beginner (A1)
Timeline
Waitress
The Tavern Villamartin Plaza
03.2025 - Current
Pot Cleaner and Waitress Trainee
V9 Gastro Bar
03.2024 - 09.2024
GCSE -
My Education Online
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