Cinema
Jorge Chambel Rodrigues
Devops Engineer
Montijo
Summary
Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.
Respectful self-motivator gifted at finding reliable solutions for Cloud Infrastructures. Experienced in cloud environments like Azure and AWS and offering skills in deploying and automating systems and applications.
Fluent in English and accustomed to working with cross-cultural, global teams.
I'm a problem-solver with analytical and driven mindset.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
DevOps Engineer & Cloud Architect
Siemens
Lisbon
08.2018 - Current
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Applied secure infrastructure configuration to prevent network threats.
- Developed Infrastructure-as-Code
- Researched and identified new technologies to use in agile development environment.
- Collaborated closely with product development teams and other stakeholders.
- Documented project design for reference and future use cases.
- Worked in heavily Agile Driven teams
- Deployed infrastructure and solutions on multiple cloud vendors
- Maintained infrastructure governance and security through scripting and cloud policies
- Worked version control, web server, database, orchestration and automation solutions
Azure site recovery Support Engineer
Microsoft Portugal
09.2017 - 08.2018
- As a Microsoft external services provider I've carried out day-to-day duties accurately and efficiently within Microsoft
- Collaborated with team members to provide combined support on issues involving multiple technologies
- As a support engineer worked with customers to understand needs and provide excellent service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Conducted research using Microsoft internal documentation, gathered information from multiple sources and presenting results within my support responsibilities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cloud Engineer
Oramix
08.2016 - 07.2018
- Worked with the customer teams on site in order to build and maintain cloud infrastructure and implement new solutions.
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Reviewed existing systems and made recommendations for improvements.
- Performed Identity infrastructure maintenance and migrations.
- Managed and monitored installed systems for highest level of availability.
- Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
Systems Administrator
Novabase
Lisbon
05.2012 - 08.2016
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Deployed patches and solutions provided by software developers to fix bugs in existing applications.
- Integrated and updated software products to boost system compatibility.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Developed scripts and routines in bash and powershell for the maintenance of multiple servers.
- Delivered Tier 3 support for problem identification, diagnosis and issue resolution.
Operations and Monitoring
Novabase
Lisbon
01.2011 - 07.2012
- Monitoring and maintenance of IT infrastructure for customers in the IT, energy and aeronautics areas
- Monitoring of major Microsoft Server Environments and Applications
- Monitoring of network assets and servers using Nagios, ChekMK
- Dataprotector - Monitoring and intervention on critical backups of Infrastructure Servers and Applications
- Sharepoint - Organization and creation of technical documentation
- Forefront - Virus and Malware Monitoring and Scanning in Exchange Server environments;
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving issues.
NOC ServiceDesk
Novabase
Lisbon
12.2008 - 02.2011
- Responsible for the energy customer account, namely in the preparation of technical support documentation, operational guidance and support functions for the organization and operation of the
- Development of management tool and document repository for computer support
- Handled customer inquiries and concerns
- Provided remote desktop support to customers in order to fix operating system issues and application issues
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Curso Profissional Nível V - Network And System Administration
ATEC
Palmela,Portugal 01.2007 - 01.2008
AWS - Architecting On AWS - Information Technology
Rumos
Lisbon,Portugal 03.2019 - 03.2019
MCSA - Windows Server 2012 R2 - Information Technology
Rumos
Lisbon,Portugal 01.2014 - 01.2015
RH134 - System Administration II - Information Technology
Rumos
Lisbon, Portugal 01.2013 - 01.2013
CAP | CCP - Initial Trainer Certification Course, Training - Education
Powerform
Alcochete, Portugal 01.2005 - 01.2007
ITIL Version 3 Foundations - Information Technology
Exin
Netherlands 03.2013 - 03.2013
Skills
Azure
undefinedAccomplishments
- MCSE: Cloud Platform and Infrastructure
- AWS Certified Solutions Architect - Associate
- MCSA: Office 365
- MCSA: Windows Server 2012
- RHCSA - Red Hat Certified System Administrator Red Hat Enterprise Linux 6
- ITIL® version 3 Foundations
- Certificado de Competências Pedagógicas
Certification
MCSE - Cloud Platform and Infrastructure
Interests
Music
Comedy
Comic Books and Graphic Novels
Travelling
Hobbies
I have a dog called Rocky and I enjoy walking him in the countryside.
As a comic book and graphic novel enthusiast I've participated in several publications and showed my work on several occasions in the Amadora BD contest exposition.
I like to watch movies and tv series, as well as stand-up comedy specials.
Timeline
AWS - Architecting On AWS - Information Technology
Rumos
03.2019 - 03.2019
DevOps Engineer & Cloud Architect
Siemens
08.2018 - Current
Azure site recovery Support Engineer
Microsoft Portugal
09.2017 - 08.2018
Cloud Engineer
Oramix
08.2016 - 07.2018
MCSA - Windows Server 2012 R2 - Information Technology
Rumos
01.2014 - 01.2015
ITIL Version 3 Foundations - Information Technology
Exin
03.2013 - 03.2013
RH134 - System Administration II - Information Technology
Rumos
01.2013 - 01.2013
Systems Administrator
Novabase
05.2012 - 08.2016
Operations and Monitoring
Novabase
01.2011 - 07.2012
NOC ServiceDesk
Novabase
12.2008 - 02.2011
Curso Profissional Nível V - Network And System Administration
ATEC
01.2007 - 01.2008
CAP | CCP - Initial Trainer Certification Course, Training - Education
Powerform
01.2005 - 01.2007
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