Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Jorge Rueda

Jorge Rueda

San Sebastián de los Reyes,Madrid

Summary

Final-year tourism student with a keen interest in marketing, event management, and experience design. Proven experience in customer service and sales, with outstanding skills in effective communication, organization, and problem-solving. Complementary training with certifications in digital marketing and management tools. Seeking internship opportunities to contribute innovative ideas in a dynamic environment.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Retail Sales

SCALPERS FASHION
Madrid, España
03.2023 - Current

Delivered exceptional customer service to diverse clientele, ensuring a positive shopping experience.
- Enhanced customer loyalty through effective engagement strategies and cross-selling initiatives.
- Managed inventory and utilised RFID systems to maintain stock accuracy and availability.
-Upheld brand standards, contributing to a consistent and high-quality service environment.

Retail Sales

ADIDAS
Madrid, España
09.2022 - 12.2022

Provided tailored product advice and shopping experiences for diverse customer profiles.
Supported inventory management and sales reporting processes to enhance efficiency.
Developed communication skills in English for effective client interaction.
Resolved incidents promptly, prioritising customer satisfaction.

Education

Grade - Tourism

UNED
Madrid

Bachillerato -

Trinity College
Madrid
04.2001 -

Skills

Team collaboration

Adaptability

Results orientation

Effective communication

Customer engagement

Digital Marketing

Languages

English
Upper intermediate (B2)
Spanish
Native
Italian
Elementary (A2)

Certification

Google Digital Marketing & Ecommerce – Coursera (2025)
Marketing en Redes Sociales – Hubspot Academy (2025)
Salesforce Essentials – Salesforce Trailhead (In Progress)

Timeline

Retail Sales

SCALPERS FASHION
03.2023 - Current

Retail Sales

ADIDAS
09.2022 - 12.2022

Bachillerato -

Trinity College
04.2001 -

Grade - Tourism

UNED
Jorge Rueda