Jorge Muñoz Madrid
Murcia
Summary
Results-oriented Business Consultant specializing in the Fintech industry, with a focus on Payments and Capital Markets solutions, particularly in Commercial Lending.
A dynamic professional dedicated to continuous learning and self-improvement. Key strengths include effective communication, problem-solving, and teamwork, all contributing to successful outcomes in diverse settings.
Experienced in fast-paced environments and highly adaptable to last-minute changes. Excels under pressure and consistently receives outstanding ratings for both work quality and efficiency.
Overview
5
5
years of professional experience
Work History
Technological Business Consultant
Fidelity National Information Services (FIS)
Madrid
09.2022 - Current
- Software implementation for Commercial Loan Servicing (formerly ACBS), FIS product.
- Solution aimed at the management of the whole commercial loan process, catering to small-to-medium business customers, financial institutions, and specialty lenders.
- Technical and business requirements analysis, E2E implementation and client-facing support during and after implementation/upgrade phases. Engaging with different technical, functional, and executive teams at the core of SaaS clients, including Product & Development, Network & Infrastructure, CX, and Project Management.
Business Developer
PagoNxt, Santander Group
Madrid
09.2021 - 06.2022
- Analysis of Acquiring Business, Payments Market, and PagoNxt Strategy.
- Budget development, governance, and business strategy.
- Business Development (Partnerships and Customer Acquisition). Go-to-Market strategy and value proposition development.
- Analysis of Associations, Mergers, and Acquisitions.
Functional Consultant
Sarce Business Software Solutions
Madrid
01.2020 - 05.2021
- Software implementation for international projects. End-to-end implementation consultant role, and coordination with foreign branches.
- Led the implementation team to conduct proper functional and technical analysis of business requirements, solution design, and test case preparation & execution.
- Supported post-implementation activities such as bug fixes, enhancements, upgrades.
Education
Master in Project Management
EAE Business School
SpainDigital Business Management
ISDI Business School
Spain01-2022
Master in Cybersecurity Management
EIP International Business School
Spain01-2023
International Studies
University Carlos III
Madrid, Spain01-2020
Skills
- Software implementation
- Project Management
- Process improvement
- Strategic planning and execution
- Quality assurance and control
- Data analytics (SQL and databases) - Basic/Medium
- Stakeholder relations
- Adaptable and Proactive Mindset
Languages
Spanish
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1
Timeline
Technological Business Consultant
Fidelity National Information Services (FIS)
09.2022 - Current
Business Developer
PagoNxt, Santander Group
09.2021 - 06.2022
Functional Consultant
Sarce Business Software Solutions
01.2020 - 05.2021
Master in Project Management
EAE Business School
Digital Business Management
ISDI Business School
Master in Cybersecurity Management
EIP International Business School
International Studies
University Carlos III
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