Jonathan Jorge Wall Lozano
Palma de Mallorca
Summary
Enthusiastic and dedicated individual with a successful academic track record in web development. Having successfully completed all relevant exams, I am now actively seeking an internship opportunity with a dynamic company to apply and further enhance my skills in a real-world professional setting.
Overview
7
7
years of professional experience
Work History
Receptionist
Hoteles Manila S.A.
05.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
Receptionist
RIU Hotels & Resorts
03.2020 - 10.2021
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Customer Service Agent
Media Markt
11.2016 - 05.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Adapted to new applications and maintained knowledge of current technologies.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Vocational Education And Training - IT Systems Technician
I.E.S S´Arenal
Palma De MallorcaNo Degree - Art History
Universitat De Les Illes Balears
Palma De MallorcaHigher Education And Training - Web Development
CIFP Pau Casesnoves
Palma De MallorcaSkills
- Front-End Skills: HTML, CSS, JavaScript
- Back-End Skill: Python (Flask), Java
- Creativity and Innovation
- Verbal and Written Communication
- Image Generating AI: Midjourney, Leonardoai, Dall-E-3
- Teamwork
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Catalan
Advanced (C1)
German
Beginner (A1)
Timeline
Receptionist
Hoteles Manila S.A.
05.2022 - 10.2023
Receptionist
RIU Hotels & Resorts
03.2020 - 10.2021
Customer Service Agent
Media Markt
11.2016 - 05.2017
Vocational Education And Training - IT Systems Technician
I.E.S S´Arenal
No Degree - Art History
Universitat De Les Illes Balears
Higher Education And Training - Web Development
CIFP Pau Casesnoves
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