Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jon Andoni Fernandez

Gorliz

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude that nowadays is working as CRM Coordinator at the IGaming industrie.

Overview

2
2
years of professional experience

Work History

CRM Coordinator

KirolBet
07.2023 - Current

Creation and analysis of Casino promotions: Tournaments (Slost and Live Roulettes), Bet&Gets, Cashbacks...

Contact with the games providers to get discounts in our promotions and games.

CRM Coordinator

Codere
10.2022 - 06.2023

Sport promotion and communication creation.

Welcome Bonus journey creation for all the countries (Panama, Argentina, Colombia and Spain).

Banners and Pop Ups upload.

Analysis of monthly data.


Fraud and Payments Analyst

Codere
12.2021 - 09.2022

Verify users accounts (IDs, Bank accounts, fraud situations...)

Approve the withdrawals, deposits and not completed bets.

Resolve users questions and complains

Education

MBA - Sports Management

VIU
Valencia
12.2021

Associate of Applied Science - Sports Studies

Universidad De Deusto
Bilbao
01.2019

Skills

  • Customer Relationship Management
  • Strategic Development
  • Microsoft Office
  • Team work
  • Marketing Activities
  • Communications Strategies
  • Advertising Campaigns

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Basque
Advanced (C1)

Timeline

CRM Coordinator

KirolBet
07.2023 - Current

CRM Coordinator

Codere
10.2022 - 06.2023

Fraud and Payments Analyst

Codere
12.2021 - 09.2022

MBA - Sports Management

VIU

Associate of Applied Science - Sports Studies

Universidad De Deusto

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Jon Andoni Fernandez