Johanna Rea
Bedford
Summary
Driven and resourceful Senior Executive Assistant with over 7 years of experienced in supporting high-achieving executives both in their professional and personal needs.
A skilled and diplomatic gatekeeper, able to screen calls, emails and prioritise workloads effectively.
Committed to providing exceptional support and can manage multiple priorities in a fast-paced environment but with a calm and methodical manner. Dependable, discreet and empathic with excellent people and communication skills.
Overview
24
24
years of professional experience
Work history
Senior Executive Assistant
Accenture Plc
London
04.2020 - 07.2023
- Develop relationships with clients and their executive support.
- Responsible for diary management, coordinating meetings, schedules and appointments.
- Booking and managing extensive and complex travel arrangements.
- Handling all expenses and reports.
- Dealing with highly confidential and sensitive information with discretion and maintaining a high level of professionalism in all interactions with clients and colleagues.
- Scheduled all in-person and virtual meetings, regularly updating calendar to reflect ever changing meetings & agendas.
- Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
- Collaborated with admin teams, human resources and finance department on special projects.
Office Manager /PA
Happen Ltd
London
09.2013 - 04.2020
- PA to 2 of the Founders and the Managing Director.
- Smooth & efficient running of the office, ensuring that the team of 30 had all the support they need to be productive and successful, this included all building and event management.
- Reconciled various accounts including company credit cards and expenses.
- Arranged the annual global company event with the UK, US and Dutch team.
- Responsible for managing the office budget and negotiated with vendors and suppliers.
- Ensured that the culture and values were part of the day to day working environment, creating a welcoming, positive and productive workplace.
- In late 2019 Happen Ltd were acquired by Accenture, I played a key role as integration lead in this process, supporting with the due diligence prior and during the acquisition and helping the Happen team transition into the merger with ?Whatif! and Accenture.
Sales Manager
Grupo Conzeta
Spain
09.2009 - 01.2012
- Real Estate - Sales.
- Launched and promoted new property developments.
- Customer representation and support.
- Organised and attended meetings, seminars and exhibitions.
- Maintained regular contact and strong relationships with existing clients by providing comprehensive support.
After Sales Manager
Ocean Estates International
Spain
03.2004 - 05.2009
- I worked with the After Sales team to develop, understand and implement our customer focused environment, setting clear objectives and target for the team.
- Handled all customer complaints, developed customer service procedures, policies and standards for the department.
- Raised and chased payments of monthly invoices.
- Managed client relationships with banks, lawyers and developers.
- Responsible for training new employees in the department.
- Attended monthly Managers meetings to set targets and review performance.
- Achieved exceptional client satisfaction feedback and ratings.
Faults Coordinator
BBC Television Studios
London
01.2000 - 10.2002
- Planning and coordinating all service works, repairs, and emergency faults across all national BBC sites.
- Raising job sheets and assigning engineers to the relevant jobs.
- Scheduled testing of equipment to comply with Safety Standards.
Education
Buras Skolan
1985 -
Islington Green School
1982 -
Skills
- MS Office software, Sage software, ERP and CRM systems
- Excellent verbal and written communication skills, with a clear telephone manner
- Professional and approachable with excellent interpersonal skills
- Strong organisational, administrative and analytical skills
- Experience in leading a team of 6
- Experience in extensive travel booking
- Expense reports
- Data management and filing
- Spanish and Swedish spoken
Interests
Kite surfing, backgammon, gardening, Aerial hoop and skateboarding.
Good food makes me smile.
Timeline
Senior Executive Assistant
Accenture Plc
04.2020 - 07.2023
Office Manager /PA
Happen Ltd
09.2013 - 04.2020
Sales Manager
Grupo Conzeta
09.2009 - 01.2012
After Sales Manager
Ocean Estates International
03.2004 - 05.2009
Faults Coordinator
BBC Television Studios
01.2000 - 10.2002
Buras Skolan
1985 -
Islington Green School
1982 -