Johanna Kruder
Summary
I was born in Vienna, Austria, and raised in Marbella, Spain from the age of three, I am fluent in English, Spanish, and German. I am an ambitious, responsible, and caring individual who consistently gives my best in any area of work. With a strong work ethic, I thrive in team environments and am highly skilled at multitasking and maintaining a positive, client-focused attitude.
I have extensive experience in the tourism and hospitality sector, particularly working in five-star spas, where I developed exceptional customer service and communication skills. I also gained valuable experience in reception roles. After several years in the tourism industry, I decided to explore the real estate sector, where I worked as a team assistant, maintenance coordinator, and short-term rental agent. This transition allowed me to grow professionally and expand my skill set in property management and client relations.
Building trustworthy relationships with clients is one of my greatest strengths, and I take pride in creating positive experiences in every professional interaction.
Overview
2026
2026
years of professional experience
Work History
Maintenance coordinator/ Short term rental agent
Nordica Real Estate
MARBELLA
2025 - Current
- Oversaw vendor relationships to ensure timely and quality service delivery.
- Documented maintenance requests and tracked progress through property management software.
- Facilitated communication between tenants, contractors, and property management teams.
- Responded promptly to emergency repair requests from staff members.
- Assisted clients in selecting rental properties based on preferences and needs.
- Managed property listings and ensured accurate information was available online.
- Coordinated property viewings, scheduling appointments for potential renters.
- Processed rental applications, verifying applicant details and background checks.
Team Assistant
Engel & Völkers Real Estate
MARBELLA
2022 - 2025
- Coordinated team schedules and meetings for real estate professionals.
- Managed client communications to ensure timely information flow.
- Organized property listings and marketing materials for agents.
- Maintained office supplies and equipment for operational efficiency.
- Supported onboarding processes for new team members in the office.
- Answered incoming calls and directed them to appropriate personnel.
- Prepared agendas and took minutes during team meetings.
- Managed and paperwork to support efficient team operations.
Spa Therapist
Ikos Andalusia
Estepona
2021 - 2021
- Provided personalized treatments using various massage techniques and skincare products.
- Conducted consultations to assess client wellness goals and tailor services accordingly.
- Developed strong relationships with repeat clients through excellent service and communication.
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
Spa Therapist
Wellness Hotel Winzer
St.Georgen
2020 - 2021
- Provided body wraps, scrubs, hot stone therapy, reflexology or other specialized treatments as requested by customers.
- Collaborated with other team members to create a positive experience for guests.
- Ensured that all safety protocols were followed while performing treatments.
- Assisted clients with selecting the best spa services for their individual needs.
Spa Therapist
Puente Romano
MARBELLA
2018 - 2019
- Performed massage treatments including Swedish, deep tissue and aromatherapy techniques.
- Provided facial treatments such as cleansing, exfoliation and moisturizing.
- Provided excellent customer service and skincare treatments to clients.
- Answered multi-line phone, returned clients calls and scheduled appointments.
Spa Therapist
Kempinski
MARBELLA
2016 - 2018
- Delivered personalized treatments utilizing diverse massage techniques and skincare products.
- Cultivated strong relationships with repeat clients through exceptional service and communication.
- Managed appointment schedules to optimize service delivery and maintain efficiency.
- Collaborated with team members to elevate guest experience at spa.
- Executed therapeutic pregnancy, sports, deep tissue, and Swedish massages for clients.
- Handled bookings in alignment with company policies to ensure compliance.
Skills
I was born in Vienna, Austria, and raised in Marbella, Spain from the age of three, I am fluent in English, Spanish, and German I am an ambitious, responsible, and caring individual who consistently gives my best in any area of work With a strong work ethic, I thrive in team environments and am highly skilled at multitasking and maintaining a positive, client-focused attitude
I have extensive experience in the tourism and hospitality sector, particularly working in five-star spas, where I developed exceptional customer service and communication skills I also gained valuable experience in reception roles After several years in the tourism industry, I decided to explore the real estate sector, where I worked as a team assistant, maintenance coordinator, and short-term rental agent This transition allowed me to grow professionally and expand my skill set in property management and client relations
Building trustworthy relationships with clients is one of my greatest strengths, and I take pride in creating positive experiences in every professional interaction
Timeline
Maintenance coordinator/ Short term rental agent
Nordica Real Estate
2025 - Current
Team Assistant
Engel & Völkers Real Estate
2022 - 2025
Spa Therapist
Ikos Andalusia
2021 - 2021
Spa Therapist
Wellness Hotel Winzer
2020 - 2021
Spa Therapist
Puente Romano
2018 - 2019
Spa Therapist
Kempinski
2016 - 2018