Joger Mora
Barcelona
Summary
Successful professional with plenty of experience finding, screening and attracting applicants to open positions. Polished in conducting background and reference checks and performing direct or phone interviews with potential employees.
Overview
2
2
years of professional experience
Work History
BILINGUAL RECRUITER
ATENTO
Bogotá
01.2022 - 08.2022
- Successfully recruit candidates for two campaigns for Facebook & PNC Bank as an affiliate through Atento
- Averaged the recruitment of fifteen high quality candidates daily after screening and preparing candidates for follow on evaluation
- Hand-selected to participate in managerial-level meetings with the client to provide updates and progress to the senior executives at both companies
CUSTOMER Service Agent (bilingual)
Teleperformance (Client of <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Turo</span>)
01.2021 - 12.2021
- Successfully resolved and deescalated customer concerns by consistently providing high quality customer care via chat/email in a bilingual environment and conducted associated customer service follow-up
- Emergency & Vehicle Quality Team
customer service agent
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Concentrix</span> (Client of AT&T)
05.2020 - 12.2020
- Provided exceptional customer service and resolution assistance for the loyalty and sales groups as well as the billing and customer care departments
- Client of AT&T
Education
Some College (No Degree) - Administration And Finance
International Business Program
Barcelona05-2026
Bachelor’s -
Aeronautical Training School
10.2021
Military Services -
Colombian Air Force
Villavicencio12.2019
Technical Systems -
SENA
Cúcuta 12.2018
Skills
- Exceptional Listening Skills
- Quick Learner
- Excellent Team Collaborator
- Positive Attitude
- Sales Experience
Interests
Aviation, Traveling, Blue color & Fitness
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Catalan
Intermediate (B1)
B1
Affiliations
- HANDS ON Volunteer Program – Recognized as a Top 10 Volunteer
- Skydiving
References
References available upon request.
Timeline
BILINGUAL RECRUITER
ATENTO
01.2022 - 08.2022
CUSTOMER Service Agent (bilingual)
Teleperformance (Client of <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Turo</span>)
01.2021 - 12.2021
customer service agent
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Concentrix</span> (Client of AT&T)
05.2020 - 12.2020
Some College (No Degree) - Administration And Finance
International Business Program
Bachelor’s -
Aeronautical Training School
Military Services -
Colombian Air Force
Technical Systems -
SENA
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