Joan Ballesta López
Barcelona
Summary
As the Head of IT Spain and Head of Products, Chapter Area Lead at Allianz Technology Iberolatam, I spearhead IT portfolio leadership, focusing on delivery, transformation, and operational excellence. Since joining in June 2023, I have successfully led transformative initiatives aimed at optimizing workforce processes to maximize efficiency and performance. Our unwavering commitment to operational excellence has not only enhanced service delivery but also set new industry benchmarks. Drawing on my expertise in transformation program management and delivery, I have navigated complex IT environments, driving substantial transformations. My strategic approach to program management and team development ensures the achievement of ambitious goals. My journey with Allianz Technology highlights my dedication to excellence and my passion for innovation, shaping the future of IT services.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Head of IT Spain & Chapter Area Lead of Products
Allianz Technology
Barcelona
02.2024 - Current
- Leadership & Strategy: Key counterpart for business top management, aligning business goals with IT strategy, steering the IT ecosystem evolution, and controlling the budget/forecasting to achieve smarter spending and maximize results
- Budget Management: Full end-to-end responsibility for the IT budget, ensuring efficient allocation and utilization of resources
- Project Execution: Spearheading programs and initiatives with over 300k development hours annually to drive innovation and productivity
- Product Management: Overseeing a chapter area responsible for the entire product portfolio, from implementation to maintenance, ensuring a streamlined new product roadmap for improved time-to-market and cost-efficient project execution
- Transformation: Leading continuous transformation of IT services provided to the business
Head of IT Spain & Head of Transformation
Allianz Technology
Barcelona
06.2023 - 02.2024
Head of BMP P&C
Allianz Technology
Barcelona
05.2021 - 08.2023
Senior Manager Financial Services Insurance
Accenture
Madrid
01.2018 - 05.2021
- Led and managed a large-scale transformation program implementing the Guidewire suite and all related IT integrations for a major multinational insurance company, across two European countries
- Managed a diverse delivery team spread across four European countries and a Software Factory in India, ensuring seamless coordination and successful delivery of complex projects
Director Operaciones - Servicios Financieros
Indra
Madrid
06.2015 - 01.2018
- Led and managed large-scale transformation programs within the financial services market
- Responsible for all Financial Services operations in Brazil, encompassing around 60 projects and services for banks and insurance companies, with over 3,000 resources (IT and BPO)
- Key focus on the principal client, a major public bank in Brazil, involving a comprehensive core system transformation for credit card payments, from technology implementation to operational services including Credit Card Back Office, Call Center, Payments Management, and Fraud Services
Senior Manager - Financial Services - Insurance Hispanic South America
Accenture
04.2012 - 06.2015
- As an experienced IT executive, I specialize in managing complex delivery programs for insurance companies
- With a proven track record in developing IT services tailored to the unique needs of insurance companies across Chile, Argentina, Peru, and Colombia, I bring a comprehensive understanding of the industry
- Main Achievements: Strategic Development: Spearheaded the strategic development process for consulting services in the insurance market across Chile, Argentina, Peru, and Colombia
- Market Maker Skills: Cultivated market maker skills by leveraging commercial tools based on industry best practices
- Program Management: Successfully managed client relationships and served as the Program Manager for a large-scale Insurance Guidewire core implementation in Peru, overseeing over 200,000 working hours
Senior Manager - Advisory, Servicios Financieros
PwC
04.2010 - 03.2012
- As a senior manager in PwC's insurance consulting team, specialized in serving financial services clients
- Responsible for managing diverse projects across various clients, focusing on operational efficiency, strategy definition, cost-saving initiatives, client management improvements, business scorecards, and technological transformation programs
- Additionally, responsible for developing and leading commercial meetings with potential clients in the banking and insurance sectors
- Key Achievements: Roadmap Design: Successfully designed and implemented a new operational model, leading to the reorganization and redefinition of essential company processes
- Technological Transformation: Advised and led a comprehensive technological transformation program for an insurance company, overseeing the entire process from tool selection (RFQs, RFPs) to functional design, ensuring full alignment with business goals defined at the steering committee
- Decision-Making Tools: Defined and developed a business decision-making tool for a banking company, based on commercial and risk parameters
Director Consultoría
Intelligence Partner
Barcelona
02.2010 - 04.2010
- Led implementation projects in Commercial Management, Talent Management, Process Management, and Business Intelligence for leading companies in SaaS and Cloud Computing sectors
- Collaborated with SalesForce and Taleo to drive successful partnerships and key collaborations
- Achieved measurable impacts in revenue growth and process efficiency through innovative project management strategies
Operations Manager at Grupo Dymsa
Grupo Dymsa
05.2008 - 12.2009
- As a member of the Steering Committee defining the company strategy, managing the IT and the Processes team based on objectives, making re/engineering projects looking for greater efficiency in the company
- Managing suppliers relationship to get better services and lower prices
- Main achievements: Automate the calculation process to get the variable salary of the employees saving the 66% of the time respect of the original process
- Process Review for all the areas, redefining the main processes, getting a significant improvement of the areas performance
- Rationalize and reduce the IT costs, saving a 20 % of these costs in 4 months
IT Director
Gestión Directa
04.2007 - 05.2008
- As a member of the Steering Committee defining the company strategy, Managing the IT and the Processes team based on objectives, making re/engineering projects looking for a greater efficiency in the company
- Managing suppliers relationship to get better services and lower prices
- Main achievements: Automate the calculation process to get the variable salary of the employees saving the 66% of the time respect of the original process
- Process Review for all the areas, redefining the main processes, getting a significant improvement of the areas performance
- Rationalize and reduce the IT costs, saving a 20 % of these costs in 4 months
Financial Services Manager II
Accenture
09.2000 - 04.2007
- Project Manager - Large Core Implementation Programs
- Extensive experience in leading large core implementation programs for prominent insurance companies in the UK, Spain, and Mexico
- Key Projects: Euro Migration: Spearheaded the migration of all core insurance functionalities, including policy renewal, to the euro for a major Spanish insurer based in Barcelona
- Transformation Delivery: Successfully managed a transformation delivery program from conceptual design to Go Live and post-Go Live support for the motor business in an insurance company in UK, leading distributed large teams across multiple European cities, coordinating with software factories in India
- Main Achievements: Executive Reporting: Reported directly to the highest executive level of the project with the client in the UK
- Team Leadership: Led large, cross-city teams to successfully achieve project objectives
- Process Enhancement: Enhanced the Renewal Business Process for a UK insurance company, saving resources with a new batch-less architecture, leading to significant direct savings
- Successful Migration: Achieved the successful migration of over 40 different applications, depending on the line of business, to a new core system
- Improved Implementation: Enhanced the Cancellation for Non-Payment Business Process for a Mexican insurance company, achieving better control of its portfolio
Education
Industrial Engineering - Thermo-Mechanical Engineering
Polytechnic University of Catalonia
TERRASSA - BARCELONA02-2000
PMD - Program for Management Development
ESADE Business School
12.2007
PDL - Developing Leaders IV Edition
Universidad Francisco de Vitoria
12.2019
Management 3.0 - Project Management
Management 3.0 foundation
11.2022
Skills
- Leadership skills
- Team leadership
- Budget preparation
- Business and operations analysis
- Sales management
- Decision-making
- Project planning
- Budget management
- Project management
Certification
- Getting Things Done
- Optimizing Your Work with Microsoft 365
- 10 Mistakes Leaders Should Avoid
- Introduction to Artificial Intelligence
- Finance Strategies for Business Leaders
Publications
- Seguros Generales en Chile - un mundo de desafíos
- Accenture: Ser Digital en el negocio de los seguros - Be digital in insurance business
Awards
Client Excellence Award
Languages
- Catalan, Native or Bilingual
- English, Full Professional
- Spanish, Native or Bilingual
Languages
Spanish
First Language
Catalan
Proficient (C2)
C2
English
Advanced (C1)
C1
Portuguese
Elementary (A2)
A2
Affiliations
- Running and train running.
- Padel
- Sky and snowboarding.
- Travel
Timeline
Head of IT Spain & Chapter Area Lead of Products
Allianz Technology
02.2024 - Current
Head of IT Spain & Head of Transformation
Allianz Technology
06.2023 - 02.2024
Head of BMP P&C
Allianz Technology
05.2021 - 08.2023
Senior Manager Financial Services Insurance
Accenture
01.2018 - 05.2021
Director Operaciones - Servicios Financieros
Indra
06.2015 - 01.2018
Senior Manager - Financial Services - Insurance Hispanic South America
Accenture
04.2012 - 06.2015
Senior Manager - Advisory, Servicios Financieros
PwC
04.2010 - 03.2012
Director Consultoría
Intelligence Partner
02.2010 - 04.2010
Operations Manager at Grupo Dymsa
Grupo Dymsa
05.2008 - 12.2009
IT Director
Gestión Directa
04.2007 - 05.2008
Financial Services Manager II
Accenture
09.2000 - 04.2007
Industrial Engineering - Thermo-Mechanical Engineering
Polytechnic University of Catalonia
PMD - Program for Management Development
ESADE Business School
PDL - Developing Leaders IV Edition
Universidad Francisco de Vitoria
Management 3.0 - Project Management
Management 3.0 foundation
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