Jo Powles-Brown

• Global board meetings and conferences, travel and accommodation, documentation, agendas and minuting.
• Built relationships with donors, government officials and board members from other organizations to secure successful elections, board meetings and organizational funding.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.
• Advocated for organization and company mission to raise awareness and support by holding in-country board meetings, to enable first hand experience of work in country.
• Worked closely with organizational leadership and board to guide operational strategy.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Developed detailed plans without guidance.
• Controlled resources and assets for board activities to comply with industry standards and organisational regulations.
• Initially some secretarial support.

• Arranging meetings, travel, scheduling, budget monitoring, minutes of meetings and follow up, staff function and retreat organization, monitored staff leave.

· Managing finance and administration for small family, high-tech telecoms start-up.

· Managing interior design and renovation of an old family farmhouse

· Established a wellness business selling wellness & beauty products.

· Managing personal property and renovations in UK and France.

• Management of key confidential documents, personnel information, corporate business plans, budgets, ensuring smooth information flow and secretarial support
• Meeting, travel and appointment arrangements, international conference planning and logistics, assisted in preparation of presentations; liaison with employment agents and filtering job applications
• Expense and credit card oversight and recording, reporting, and claims
• Smooth management of office and monitoring staff leave.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Organized and coordinated conferences and meetings.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Filed paperwork and organized computer-based information.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Created and managed office systems to efficiently deal with documentation.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Upheld strict timetables by maintaining accurate, balanced calendars.

• Day to day management of the Association including the HR function, re-structuring the administrative, finance and computer systems, installation of new computerized network and database
• Organization and planning of committee meetings, agendas, minutes and follow up
• Newsletter writing and editing
• Liaison with Pharmaceutical companies, securing funding, applications, and allocations.
• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Developed and implemented improved filing systems for enhanced order and accuracy.
• Interviewed, recruited and onboarded new staff for high-performing administration teams.
• Met department budgets by monitoring and reporting on office expenses.
• Streamlined and improved administrative operations by identifying automation opportunities.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.

Office planning, HR, implemented book-keeping systems, diary management for optimal and meetings organisation. Design and placement of advertisements, cold-calling, mailshots and follow-up.

Ski Resort Manager: Set-up of resort office, HR procedures, book-keeping, wages, resort management, troubleshooting between hotel/chalet owners, customers, and staff.

• Day to day business management, including HR function, instigated new procedures including quality control, authored new staff procedures manual and produced new company brochure
• Developed student bursary programme
• Instigated administrative, accounting and computer systems, responsible for oversight of major structural and decorative building renovations
• Responsible for the successful re-application for British Council recognition resulting in the profitable sale of the business and rental of the property.

• Management of meetings and appointments, travel organising, planning and logistics
• High level corporate event planning and organisation
• Responding to mail where appropriate
• Secretarial support.

• Management of meetings and appointments, travel organising, planning and logistics
• High level corporate event planning and organisation
• Responding to phone calls and mail and forwarding where appropriate
• Secretarial support.

• Management of meetings and appointments, travel organising, planning and logistics.
• Office management.
• Recruited, interviewed and hired talented general office staff.
• Responding to phone calls and mail and forwarding when required.
• Secretarial support.

• Management of meetings and appointments, in-house catering, travel organising, planning and logistics
• Responding to phone calls and mail where appropriate
• Secretarial support.

• Restaurant waitress and bar person, hotel chambermaid