Jhalmar Garzón López
Hospitalet de Llobregat
Summary
Energetic and dedicated cabin crew member with a strong focus on ensuring passenger safety and comfort. Experienced in handling various situations with confidence and calmness, ready to support my team in any circumstance. Fluent in English, Catalan, French, and Spanish, with excellent communication skills that help create a welcoming atmosphere for travelers. Committed to delivering exceptional service and making every flight a positive experience for everyone on board.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Public Relations Specialist
Can Pou
Ibiza
2024.04 - 2024.08
- Strengthened customer relationships by addressing concerns promptly and providing effective solutions.
- Created personalized offers for valued customers, incentivizing loyalty and repeat business.
- Managed high-profile client accounts, maintaining strong relationships through excellent communication skills and attention to detail.
Cabin Crew
Ryanair Sun
Vienna
3 2023 - 2023.11
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
Waiter and Barista
La Farga Beethoven
Barcelona
2022.04 - 2022.08
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Customer Support
UNISONO & NESPRESSO
Barcelona
2018.01 - 2019.01
- Boosted company reputation by providing exceptional customer support, leading to increased positive feedback from clients.
- Provided timely resolution of customer support issues, maintaining high levels of client satisfaction.
Sales Person
IMarketsLive
Barcelona
2017.01 - 2018.01
- Worked to build relationships with customers and built potential for additional sales.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Education
Cabin Crew Course -
Air Hostess Barcelona
Barcelona, Spain 2022.09 - 2022.11
Business Administration -
INS Provençana
Barcelona, Spain 2016.01 - 2018.01
Skills
Stress management
Friendly and pleasant treatment
Flexibility
Attention to the passenger
Assertiveness
Orientation to teamwork
Personal Information
- Height: 184 cm
- Passport Number: PAH859253 Z
- Date of Birth: 04/04/1999
- Nationality: Spanish
Timeline
Public Relations Specialist
Can Pou
2024.04 - 2024.08
Cabin Crew Course -
Air Hostess Barcelona
2022.09 - 2022.11
Waiter and Barista
La Farga Beethoven
2022.04 - 2022.08
Customer Support
UNISONO & NESPRESSO
2018.01 - 2019.01
Sales Person
IMarketsLive
2017.01 - 2018.01
Business Administration -
INS Provençana
2016.01 - 2018.01
Cabin Crew
Ryanair Sun
3 2023 - 2023.11