Jesus Navares Villar
Malaga
Summary
Seasoned Strategic Account Manager with background in managing and growing key accounts while developing new business opportunities. Strong skills in creating comprehensive strategic plans, identifying client needs, and enhancing customer satisfaction. Successfully implemented strategies resulting in significant business growth and improved client relationships. Known for exceptional problem-solving abilities and adept at working collaboratively within cross-functional teams.
Overview
17
17
years of professional experience
Work History
Strategic Account Manager
Lefebvre
Malaga & Madrid
01.2024 - 12.2024
- Managed large portfolio of key accounts using consultative selling techniques for Lefebvre solutions powered by generative AI.
- Achieved over 110% of sales pipeline target through effective relationship management.
- Conducted product demonstrations for directors in finance, HR, legal, and compliance sectors.
- Developed strategic account plans to align with client business objectives and drive success.
- Collaborated with product managers and partners to refine offerings based on market needs.
- Attended trade shows and conferences, representing company brand and expanding network.
- Partnered with customer success teams to verify satisfaction and foster growth within enterprise accounts.
Senior Business Development Manager (Cybersecurity
Telefonica Tech
Malaga & Madrid
01.2023 - 12.2023
- Managed portfolio of Blue Chip Banks, exceeding financial targets of $2 million.
Developed commercial strategies that drove revenue growth and improved market penetration.
Collaborated with engineering and delivery teams to formulate complex solutions.
Engaged cybersecurity software suppliers to enhance product offerings effectively.
Presented proposals to CISOs and CTOs at high-stakes meetings, ensuring strong defense of ideas.
Represented Telefonica at industry events, enhancing brand visibility and creating networking opportunities. - Presented business proposals to stakeholders, highlighting value propositions and benefits.
- Developed strong relationships with external vendors for sourcing products or services.
- Attended conferences, workshops, and trade shows to network with potential partners.
Specialist Solutions Sales Cybersecurity
VODAFONE BUSINESS
Malaga
03.2022 - 11.2022
- Identified and managed customer requirements to develop proposals and contracts for SaaS solutions.
Generated pipeline exceeding $400K in first year through focused sales strategies.
Specialized in cyber assessments, including phishing, vulnerability analysis, and penetration testing.
Oversaw managed services offerings, encompassing Firewall, SIEM, SOC, and MDR solutions.s. - Managed client accounts and ensured service delivery excellence.
- Identified needs of customers promptly and efficiently.
Senior Relationship Manager
LENDSCAPE (FinTech)
London
01.2017 - 01.2022
- Key conduit between internal staff and clients; understand the client roadmap, cyber threats, drove account growth, and delivered forecasted revenue targets, initiated, developed, and implemented relationship management strategies.
- Conducted regular meetings with customers to discuss their needs and provide tailored solutions.
- Prepared detailed reports on customer activities for management review.
- Assisted junior staff members with complex tasks or projects as needed.
- Managed end-to-end onboarding processes for new clients and partners.
- Negotiated terms of service contracts with customers while ensuring maximum profitability for the company
- Identified new business opportunities through market research and analysis.
- Implemented strategies for increasing customer retention rates by providing excellent service levels at all times.
Account and Project Manager
LENDSCAPE (FinTech)
London
01.2008 - 01.2017
- Fostered, maintained and nurtured account relationships, conducive to business development; expertly facilitated development, growth and retention of key accounts while facilitating seamless IT systems implementation, including Software as a Service (SaaS) solutions in heavily regulated financial services settings.
- Led cross-functional teams to deliver FinTech projects on time and within budget.
- Collaborated with stakeholders to gather requirements and define project scope.
- Managed resources and allocated tasks to optimize team performance and efficiency.
- Utilized project management software to track progress and report updates regularly.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- SLA management; negotiated new contract with Nordic Banks
Education
BA (Hons) - International Corporate Communication
UNIVERSITY OF CENTRAL LANCASHIRE
Preston01.1998
Bachelor of Arts - Spanish Law
Valladolid University
Valladolid09-1996
Postgraduate course - Spanish Consumer Law
VALLADOLID UNIVERSITY
Valladolid, Spain01.1996
Skills
- Problem solving and critical reasoning
- Strategic thinking and big-picture planning
- Presentation skills
- Influencing and negotiation
- Service level agreements (SLAs)
- Stakeholder engagement
- Up-selling and cross-selling
- Cybersecurity & Generative AI
- Customer Success specialist
- Business development
EARLY CAREER SUMMARY
- THE ROYAL BANK OF SCOTLAND, London 2004-2008 Portfolio Relationship Manager, RBS Commercial Finance (2005-2008)
- Export Credit Controller, RBS Invoice Finance (2004-2005)
- RISK MANAGEMENT ALTERNATIVES, Preston 2000-2004 Account Manager
Timeline
Strategic Account Manager
Lefebvre
01.2024 - 12.2024
Senior Business Development Manager (Cybersecurity
Telefonica Tech
01.2023 - 12.2023
Specialist Solutions Sales Cybersecurity
VODAFONE BUSINESS
03.2022 - 11.2022
Senior Relationship Manager
LENDSCAPE (FinTech)
01.2017 - 01.2022
Account and Project Manager
LENDSCAPE (FinTech)
01.2008 - 01.2017
BA (Hons) - International Corporate Communication
UNIVERSITY OF CENTRAL LANCASHIRE
Bachelor of Arts - Spanish Law
Valladolid University
Postgraduate course - Spanish Consumer Law
VALLADOLID UNIVERSITY