Jesus Cardenas
Resumen profesional
Driven by a passion for efficiency, leadership, and organization, I am a professional with solid experience in operations and administration. I am characterized by my ability to learn quickly and adapt easily to new environments and challenges. I have experience in events and catering, having led the brand’s participation in major international fairs such as Alimentaria (Barcelona) and SIAL (Paris). I’ve successfully launched and expanded brands in international markets, optimized costs, and built and led high-performing teams skilled in human capital management.
Datos destacados
6
6
years of professional experience
11
11
years of post-secondary education
Experiencia
Operations and Administration Manager
Maru Botana Locations
Barcelona
06.2023 - 07.2025
- Company with 8 locations focused on bakery and café services, including events.
- Successfully launched the brand in Spain.
- Transferred the business model from Argentina to Barcelona, adapting it to the local market and achieving profitability within 6 months, with plans to expand to 3 new locations.
- Strategic supplier management: Reduced input costs by 15% through negotiation and consolidation of relationships with key suppliers.
- Team Leadership & Training: Oversaw a team of 16 employees, implementing tailored training programs that significantly improved productivity and service standards.
- Coordinated and executed private and corporate events, including budgeting and logistics. Maintained direct client communication to ensure high satisfaction and service standards.
Administration and Human Resources Manager
Maru Botana Locations
Buenos Aires
07.2020 - 05.2023
- Company with 8 locations focused on bakery and café services.
- Coordinated over 180 employees.
- Handled administrative duties, including supplier payments, invoice management, and operational reporting.
- Managed payroll and tax payments.
- Supported the opening of new locations including the first one in Spain, Barcelona.
- Led human resources processes, including recruitment, interviews, contracts, onboarding, and performance follow-up.
Intern as Assistant Service Manager
Fairmont Orchid
Big Island, Hawaii
12.2019 - 06.2020
- VIP customer service: Direct contact with high-profile guests, ensuring personalized experiences and resolving exclusive needs.
- Assisted the manager in managing a team of 25, accommodating 90 guests in the area.
- Worked hands-on in the execution of large-scale events, providing customer service and support in food & beverage operations.
- Operational management: Assisted in check-in and check-out processes, optimizing times and customer satisfaction.
- Experience planning: Designed and coordinated recreational activities and customized trips aligned with individual preferences.
- Quality control: Supervised rooms and facilities to ensure luxury standards, collaborating with housekeeping and maintenance teams.
- Food and beverage supervision: Supported the coordination of dining services, ensuring compliance with guest expectations and protocols.
Formación
Bachelor's Degree - Business Administration
UADE
09.2018 - 07.2023
High School Diploma - Sciences
Arzobispo Silva
09.2010 - 07.2016
Enfatiza tus habilidades clave
- Problem Solving
- Team Leadership
- Effective Delegation
- Quick Learner
- Strategic Thinking
LANGUAGES
Español
Idioma nativo
English
Experto
C2
Cronología
Operations and Administration Manager
Maru Botana Locations
06.2023 - 07.2025
Administration and Human Resources Manager
Maru Botana Locations
07.2020 - 05.2023
Intern as Assistant Service Manager
Fairmont Orchid
12.2019 - 06.2020
Bachelor's Degree - Business Administration
UADE
09.2018 - 07.2023
High School Diploma - Sciences
Arzobispo Silva
09.2010 - 07.2016
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