Jesus Blasco
Valencia
Summary
Telecommunication Engineer with experienced management in team leadership. Wide knowledge in Technology and Corporate Solutions (SDWAN, IoT, MPN, Cloud, cybersecurity). Business and results oriented. Passionate about innovation and learning. Obsessed with customer satisfaction, motivating a high-performance team to help customers to further success in their business thanks to Vodafone solutions.
Working for Telecom Operators market, first from the consultancy side, within Accenture, and after that beginning in a starting brand, Ono, leading new challenges in Technology from Engineering, Customer Operations and FLM. Proud of becoming part of the team who turned a start-up company in the biggest cable operator in Spain.
Since 2014 in Vodafone. After leading FFTH deployment, my current position in the Enterprise Business Unit allows me to deal with corporate customers, understand their needs in order to work on creating value and increasing revenues for Vodafone.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Customer Engineering Manager
Vodafone
02.2022 - Current
- Leading Customer Engineering Team in Levante region for Enterprises and Public Administrations.
- In charge of Presales and Solutions Design, Project Management, Service, Customer Care, Invoicing and Revenue Assurance.
Customer Engineering Team Leader
Vodafone
05.2019 - 02.2022
- Leading the team who works with the TOP50 corporate customers and supporting all enterprise customers in Levante region, aimed at Life Cycle, including incidences management, proactive service improvements, customer care, invoicing and revenue assurance.
Core and Docsis Engineering Team Leader
Vodafone
06.2018 - 05.2019
- Leading CORE & HFC Network Deployment team with responsibility for the whole country, including standard Docsis 3.1 in HFC Network.
Network Engineering Manager
Vodafone
05.2016 - 06.2018
- Business Support & PMO for Access Network Engineering Planning & Optimization team in Spain
- Delivering network improvement initiatives (in NEBA, FTTH. ) with budget control responsibility
- Data Quality team was under my responsibility, managing a Data Base of more than 20 million of service addresses.
Manager External Plant Network Deployment
Vodafone
07.2014 - 04.2016
- Leading Fixed Access Network Deployment
- Coordinating with my team partners, budget management, creating processes, planning...
- Delivering own FTTH access to more than 1,2 million homes and over 2 million homes in agreements with Orange and Jazztel
- Building fiber redundancies for more than 280 NEBA nodes
- Managing subsidized deployment (Feder) for more than 75K homes.
FLM Manager
ONO
02.2009 - 06.2014
- Controlling activity for more than 500 FLM technicians, KPIs, quality, incidences, predictive maintenance and improvement initiatives
- Data Quality team was also under my responsibility, managing a Data Base of more than 20 million of service addresses.
Manager Customer Facilities
ONO
01.2008 - 02.2009
- Achieving with my team more than two hundred installations and upgrades in customers' homes, SMEs and Corporate per working day in Levante region
- Coordinating partners, KPIs achieved, quality and budget management.
Engineering Team Leader
ONO
01.2003 - 02.2008
- Leading engineering team for deployment of all technologies (inet, transmision and voice network equipments) to provide services to the deployment of the access network (300k homes serviciables on average per year)
Network Engineer
ONO
09.1998 - 01.2003
- In charge of the engineering and deployment of switching voice service in Levante region
Business Process Analyst
Accenture
09.1997 - 09.1998
- Deploying SERPA project for Airtel (Vodafone). Digitalization of provisioning in Airtel's mobile network elements, working 15 years later.
Education
Telecomunication Engineer, Radio frecuency specialization -
Universidad De Zaragoza
Zaragoza06.1997
Programa de Desarrollo Profesional (Business Administration and Management) -
Escuela De Organización Industrial
Madrid05.2012
M.B.A. executive -
Escuela De Negocios - Cámara Valencia
Valencia06.2002
University Specialist in Telecommunication Economics -
Universidad Nacional De Educación A Distancia - U.N.E.D.
Madrid06.2005
Skills
- Team Leadership
- Business and results oriented
- Passionate about technology and innovation
- Determination, perseverance and loyalty as basic behaviour
Certification
- Tech Sales Academy Business Analytics Nivel 3 - Vodafone
- Tech Sales Academy Cloud Nivel 3 - Vodafone
- Tech Sales Academy Internet of Things Nivel 3 - Vodafone
- Tech Sales Academy Seguridad Nivel 3 - Vodafone
- Programa de Liderazgo para People Leaders (Ed. 20-21) - Vodafone
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Volunteer Experience
- Taekwondo coordinator in Colegio Esclavas del Sagrado Corazón de Jesús (non profit organization)
- Member of the parents committee in Scout group VIII Calasanz Valencia
Timeline
Customer Engineering Manager
Vodafone
02.2022 - Current
Customer Engineering Team Leader
Vodafone
05.2019 - 02.2022
Core and Docsis Engineering Team Leader
Vodafone
06.2018 - 05.2019
Network Engineering Manager
Vodafone
05.2016 - 06.2018
Manager External Plant Network Deployment
Vodafone
07.2014 - 04.2016
FLM Manager
ONO
02.2009 - 06.2014
Manager Customer Facilities
ONO
01.2008 - 02.2009
Engineering Team Leader
ONO
01.2003 - 02.2008
Network Engineer
ONO
09.1998 - 01.2003
Business Process Analyst
Accenture
09.1997 - 09.1998
Telecomunication Engineer, Radio frecuency specialization -
Universidad De Zaragoza
Programa de Desarrollo Profesional (Business Administration and Management) -
Escuela De Organización Industrial
M.B.A. executive -
Escuela De Negocios - Cámara Valencia
University Specialist in Telecommunication Economics -
Universidad Nacional De Educación A Distancia - U.N.E.D.
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