JEISSON E. MUÑOZ OSMAN
Barcelona
Summary
Experienced Back Office Analyst
Detail-oriented professional with strong organizational and management skills. Currently pursuing a degree in Business Administration with a specialization in Big Data and Business Intelligence. I have developed my career in the banking sector, working both directly with financial institutions and with partner organizations.
Overview
9
9
years of professional experience
Work History
Back office
DXC Technology
09.2023 - 10.2024
- Documentary review of structured bank financing for the migration of data and documents from the old system to a new system.
- Documentary review of deeds of sale and purchase of real estate and prevention of money laundering of individuals and legal entities.
- Supported business growth with scalable back office infrastructure and resource management.
- Improved overall workflow efficiency by implementing new back office processes and procedures.
- Analyzed performance metrics to identify trends and recommend strategies for continuous improvement within the back office function.
- Streamlined back office operations by implementing efficient filing systems and document management processes.
F&B Manager
Hotel Royal PG84
05.2022 - 07.2023
- Fostered positive relationships with vendors, negotiating contracts for optimal pricing on products and services.
- Streamlined operations by optimizing inventory management and reducing food waste.
- Managed financial aspects of the F&B department,
- Implemented quality control measures to maintain high standards of food preparation and presentation.
Waiter - Bartender
Tragaluz
11.2021 - 06.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Bartender
Gats
11.2021 - 12.2022
- Company Overview: Grupo tragaluz
- Grupo tragaluz
F&B Manager
Nogg Restaurante
05.2019 - 09.2020
Bartender
Cevichéria
05.2018 - 08.2018
Bartender
Nobuko
09.2016 - 04.2018
- Company Overview: Tres Ces restauración
- Tres Ces restauración
Financial Advisor
OVB All Finanz
04.2017 - 10.2017
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Delivered strategic investment advice for individual and corporate clients.
- Analyzed clients'' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives.
- Educated clients on financial topics and best practices.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Comercial
Open Bank
07.2016 - 10.2016
- Implemented effective sales strategies for consistent growth in market share.
- Managed a diverse portfolio of clients, ensuring high levels of satisfaction and repeat business.
- Negotiated contracts and pricing agreements to maximize profitability for the company.
- Consistently met or exceeded monthly quotas by effectively prioritizing tasks and managing time efficiently.
Bartender
Restaurante Faro
11.2015 - 06.2016
Comercial
BANCO SANTANDER
07.2015 - 10.2015
- Implemented effective sales strategies for consistent growth in market share.
- Managed a diverse portfolio of clients, ensuring high levels of satisfaction and repeat business.
- Expanded customer base through strategic prospecting and networking at industry events.
Education
MBA - Big Data And Business Intelligence
IEBS
Valencia, Spain10.2025
BBA - Business Administration And Management
Universidad De Santiago De Compostela
Santiago De Compostela, Spain05.2025
Skills
- Assertive communication
- Leadership and team motivation skills
- Middle office operations
- Back Office Support
- Knowledge of structured finance contracts
- Customer service
- Accounting
- Advanced Excel
- Eviews and Gretl
- Business analyst & Business intelligence
- Phyton, SQL, R, LINUX and Power BI
- Deeds of sale and purchase of real estate properties
- Money laundering prevention
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Portuguese
Upper intermediate (B2)
German
Elementary (A2)
Timeline
Back office
DXC Technology
09.2023 - 10.2024
F&B Manager
Hotel Royal PG84
05.2022 - 07.2023
Waiter - Bartender
Tragaluz
11.2021 - 06.2023
Bartender
Gats
11.2021 - 12.2022
F&B Manager
Nogg Restaurante
05.2019 - 09.2020
Bartender
Cevichéria
05.2018 - 08.2018
Financial Advisor
OVB All Finanz
04.2017 - 10.2017
Bartender
Nobuko
09.2016 - 04.2018
Comercial
Open Bank
07.2016 - 10.2016
Bartender
Restaurante Faro
11.2015 - 06.2016
Comercial
BANCO SANTANDER
07.2015 - 10.2015
MBA - Big Data And Business Intelligence
IEBS
BBA - Business Administration And Management
Universidad De Santiago De Compostela
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