Jean-Baptiste Ethève
Madrid
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
BDR
BNZSA
05.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly about a new product and adapt to new situations such as facing client's objections.
- Met and exceeded all monthly targets
Inbound Sales Representative
Domestic & General
02.2022 - 05.2022
- Performed work in compliance with established regulations, policies and standard operating procedures.
- Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
Conversion Sales Representative
RoInvesting
07.2021 - 12.2021
- Managed over 350 outbound cold calls per day.
- Developed comprehensive planning strategies to help clients maximize their investments.
- Met and exceed conversion ratio targets
Allianz Account Manager
Multiassistance
11.2019 - 07.2021
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Met and exceeded productivity and compliance personal targets.
Education
Economics
UNED
Madrid06.2025
Digital Marketing
Escuela De Organización Industrial
Madrid06.2018
Bachelor of Arts - Film Direction & Sound Engineering
Instituto Del Cine
Madrid06.2016
Skills
- Dependable and Responsible
- Excellent Communication
- Problem-Solving
- Attention to Detail
- Good Telephone Etiquette
- Analytical and Critical Thinking
- Interpersonal Communication
Languages
Spanish
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
BDR
BNZSA
05.2022 - Current
Inbound Sales Representative
Domestic & General
02.2022 - 05.2022
Conversion Sales Representative
RoInvesting
07.2021 - 12.2021
Allianz Account Manager
Multiassistance
11.2019 - 07.2021
Economics
UNED
Digital Marketing
Escuela De Organización Industrial
Bachelor of Arts - Film Direction & Sound Engineering
Instituto Del Cine
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